An iPhone speaker not working issue can be mainly associated with a hardware defect. This could occur if you’ve accidentally dropped your phone and have incurred a physical strain. Faulty software updates could also trigger such issues to occur. Random bugs may attack certain functions like the speaker on your iPhone and may cause relevant symptoms to occur.
For some, a not working speaker may not be a big deal. But for others, this might cause inconvenience as it will affect other features on your device such as playing music, unable to place a call on speakerphone mode, no sound alerts for incoming calls or email messages.
This has been the dilemma that some iPhone users are facing. They have reported that their iPhone has no sound and that they have a defective speaker. If that is the reason why you landed on this page, feel free to read further as this article will provide you some helpful procedures that should help in fixing your iPhone’s speaker that has no audio.
Troubleshoot the Speaker not working on your iPhone
Time Needed : 15 minutes
Some might think that when an iPhone has no sound, they already have a hardware problem on their device. But there are instances that a no audio problem is merely caused by a simple software glitch and could be fixed easily by some common workarounds. Before you rush going to an Apple service center, you might want to try the steps below. They are designed to cater software-related errors that’s causing the speaker not working on your iPhone.
- Check the Ringer button.
Many might not know this, but the ringer button that is located at the upper-left side of your iPhone can be switched accidentally. If that’s the case, it may silence notification alerts and could lead you to think that you’ve got a defective speaker on your iPhone. An indication that your iPhone is muted is the red-orange bar on the switch. Just make sure that it is not put on silent mode by flipping the ringer switch if it is on the red-orange bar.
You can also adjust the ringer and alerts control to reduce the sound down to the highest level, if needed. Just follow these steps to access and manage the volume settings on your iPhone: Access Settings > Sounds & Haptics > Ringer and Alerts slider. Just drag it to the left to decrease the volume level until it’s muted.
Once you’ve set the volume to the highest level, test your device to see if notification alerts are now audible.
- Reboot your iPhone.
A simple restart might be able to rectify the issue on your iPhone. If this audio problem is caused by a minor software glitch, then rebooting your iPhone might do the trick. This method has been proven effective in clearing glitches on devices. Doing so will refresh the system and clears any erratic apps that may have been causing conflicts towards the audio functions on your iPhone.
To reboot your iPhone using the soft reset method, simply follow these steps:
1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds.
2. Release both buttons once Slide to Power off prompt appears on the screen.
3. Drag the Power off slider to the right to turn off your phone.
4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.
If you want to do a force restart, you can:
1. Press and release the Volume Up button quickly.
2. Press and release the Volume Down button quickly.
3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.
For iPhone 7 and iPhone 7 plus, just:
1. Press and hold both the Volume Down and Sleep/Wake button.
2. Release both buttons once Apple Logo appears.
For iPhone 6s and lower models:
1. Press and hold both the Home and Sleep/Wake button.
2. Release both buttons once Apple Logo appears.
After performing a reboot process, try to play music and check if the no audio problem has been resolved.
- Turn off Bluetooth.
There are times that certain connectivity functions like Bluetooth can affect the audio system on your iPhone, especially if they’ve succumbed to a glitch. Turning the Bluetooth feature may do wonders and fix the problem in an instant. Just select Settings > Bluetooth. Toggle the Bluetooth switch to turn the feature off.
You may also reboot the device after turning off the feature to remove any conflicts and check if this fixes the problem on your iPhone.
- Reset All Settings.
Misconfigured settings may bring troubles on your device, causing relevant symptoms to occur. If you’ve recently updated the software on your iPhone, there’s a chance that an iOS override occurred and invalidated some information. Customizing the settings may also cause incorrect information to be saved.
Restoring all settings back to their default values and options may resolve the problem, should invalid or incorrect settings are the main cause of the speaker not working issue.
To do that, just access Settings > General > Reset. Tap the Reset All Settings option. Enter your device passcode once prompted. Then tap to confirm all settings reset.
Your iPhone should reboot automatically once the reset is done. Set up necessary features and check if your iPhone is able to play music or has a sound this time.
- Restore iPhone to its default factory settings.
If the error has escalated to a complex system glitch, then you might need to opt in for a stronger solution. Erasing all contents and reverting your iPhone to its default factory configuration might help you out. Any stubborn glitches that lurk in your phone’s system should be cleared along with this process. It is recommended to backup your important files via iTunes or iCloud beforehand.
If you’re ready, run a factory reset by accessing Settings > General > Reset. Tap the Erase all contents and settings option. Enter your device passcode once prompted. Then tap to confirm all settings reset.
Once the reset is completed, an automatic restart will occur on your iPhone. Set it up like a new one to use it again and verify if this process resolves the issue.
- iOS 13.3
Still have no audio on your iPhone
If the issue has not been resolved after performing the methods above, this might be an indication that the problem is not caused by a software error. Even if your device has not incurred any physical stress like accidental dropping, there’s still a chance that hardware damage could occur. For that reason, you’ll need to escalate this case to Apple support as they can provide you with additional information on how to deal with the speaker not working on your iPhone.
If you happen to know the nearest Apple service center in your area, you can also bring your iPhone to them and have it checked by their onsite technician.