iPhone Personal Hotspot not Working? Here’s what you need to do.

The personal hotspot on your iPhone is a feature that turns your device into a portable WiFi hotspot so that your other devices can connect to it and have an Internet connection. This feature is apparently useful for people who travel a lot but brings with them more than one device. iphone, personal hotspot, not working

For instance, people who are on business trips often bring with them their phones and laptops and depending on the place where they’re going, the place they’re staying may not have a WiFi connection. That’s where personal hotspot enters.

Some iPhone owners have reported to have encountered personal hotspot issues. There were those who said the connection keeps dropping every now and then and others reported that the feature is not working at all. Issues like this happen all the time but does not necessarily mean they’re serious. Needless to say, you will be able to fix it if you’re only willing to do some troubleshooting procedures. That’s what we’re going to do in this post. So continue reading as we may be able to help you one way or the other. 

Why iPhone Personal Hotspot Issues Occur and How to Fix Them

There are several factors we have to look into to be able to determine the reason why personal hotspot does not work on your iPhone anymore. In this troubleshooting guide, we will consider all possibilities and rule them out one after another until we can fix the hotspot issues on your device. 

First solution: Make sure it’s not just due to a minor firmware issue

We all know that issues may occur from time to time. Others may seem serious but most of the time, issues that occur out of nowhere aren’t really that hard to fix, especially the ones that don’t have an obvious reason or cause. 

If some services stop working, your iPhone will definitely suffer from any firmware-related problems including performance issues. This can be due to one of those things. So the first thing that you have to do is perform the forced restart on your iPhone. It is a simulated battery removal that refreshes your device’s memory and reloads all its apps and services. 

How to perform the forced restart on an iPhone

force restart iphone 8 and later models to fix personal hotspot problems

  1. Quickly press and release the volume up button and then the volume down button. 
  2. The moment you release the volume down button, press and hold the Power or Side key for 10 seconds or until the logo shows. 
  3. When the Apple logo shows, release the Power key and then wait until your device has finished rebooting. 

Once your iPhone is ready, try to enable personal hotspot and see if the problem still occurs. If it does, then move on to the next solution. 

Second solution: Make sure cellular data is active or enabled on your device

Before you can actually use the personal hotspot on your iPhone, it must have an internet connection via mobile data. Basically, it is mobile data that you’ll be sharing with your other device and not the connection from a WiFi network. If personal hotspot is not working on your iPhone, then it’s possible that it’s just a result of mobile data problem. That’s why in this step, you need to make sure it’s not just an issue with the mobile data. Here’s what you need to do…

Disable cellular data and then enable it back after a few seconds

Go to your iPhone Settings-> Cellular menu then toggle the switch next to Cellular Data OFF for a few seconds and then tap to turn it back ON again. This will refresh the connection between your iPhone and the tower where it’s getting a connection from.

When data is already enabled, try to browse to any site to know if the connection is restored. If the connection is restored, then it’s possible that personal hotspot would also work, so try enabling it and see if it will work now. 

Call your service provider

If you cannot make the cellular data to work like it usually does, then there can be a network problem or your account may have been barred from using the service. It’s time you called your service provider and inquire about an outage in your area or if there’s a problem with your account. Your provider can help you more than anyone else as far as cellular data is concerned. If you can get it to work, then you may also be able to make the personal hotspot to work. 

On the other hand, if your iPhone’s cellular data is working properly but not your personal hotspot, then you don’t have to do the procedures in this step. Instead, proceed to the next applicable solution. 

Third solution: Reset the Network Settings to fix Personal Hotspot Issue

Even if the cellular data is working, there are times when the network issues affect only some of the services and not all. That might be the case here and only the personal hotspot stopped working for some reason. To rule this possibility out, it’s best to reset the network settings of your iPhone and see if that makes a difference. 

By resetting the network settings of your device, you’re bringing all network configurations back to their factory defaults as well as refreshing all the network services. 

How to reset an iPhone’s Network Settings

reset network settings iphone ios 13 - fix personal hotspot not working

  1. From the Home screen, tap Settings
  2. Tap General. 
  3. Scroll down to the bottom of the screen, and then touch Reset
  4. Touch Reset Network Settings. 
  5. If prompted, enter your security lock. 
  6. Tap Reset Network Settings at the bottom of the screen. 
  7. Your iPhone will reboot after this, once it has finished rebooting, try to see if the problem is fixed. 

After this, only the cellular data will be left enabled and try leaving it at that, while you’re troubleshooting this problem. Now, enable your iPhone personal hotspot and see if it works this time. If the problem still occurs after this, then move on to the next solution. 

Fourth solution: Try doing the factory reset on your iPhone

A factory reset is necessary at this point and if you badly need to use the personal hotspot, then I suggest you do this. It is very much possible that the problem is with the firmware as some users actually encountered this problem after the iOS 13.3 update. But before the reset, make sure to create a copy of your important files and data because they will be deleted. After the backup, then you’re ready to reset your device. 

How to factory reset an iPhone

factory reset iphone ios 13 - fix personal hotspot not working

  1. From the Home screen, tap Settings
  2. Find and tap General
  3. Scroll down to the bottom of the screen, and then touch Reset. 
  4. Tap Erase All Contents and Settings. 
  5. Tap Erase Now
  6. If prompted, enter your security lock. 
  7. Tap Erase iPhone at the bottom of the screen.  
  8. Tap Erase iPhone again to proceed with the reset.  
  9. Now enter your Apple ID’s password and wait until the reset is complete.

After the reset, set up your iPhone as a new device and the first thing that you have to do when the setup is finished is to check if both the cellular data and personal hotspot are working properly. 

Fifth solution: DFU Restore your iPhone

If all else failed to fix the problem, you still have something to do. This time it’s more effective than a reset as it will restore the iPhone back to its out-of-box configuration. This is actually your last resort but as long as it’s an issue with the iOS or the firmware, then a DFU restore will be able to fix it. 

How to DFU Restore an iPhone

enter dfu mode on iphone - fix personal hotspot not working

  1. Connect your iPhone to the computer then launch iTunes or Finder.
  2. While your device is connected, quickly press and release the Volume Up button.
  3. Then, quickly press and release the Volume Down button. 
  4. Finally, press and hold the Side button until your iPhone screen turns black.
  5. Keep holding the Side button when the screen turns black and then press the Volume Down button.
  6. Hold both buttons for 5 seconds.
  7. After 5 seconds, release the Power button but keep holding the Volume Down button for another 10 seconds.
  8. When your iPhone has successfully entered the DFU mode, a window will pop-up giving you options to ‘Cancel,’ ‘Update’ or ‘Restore.’
  9. Click Restore and confirm your command.

When you’ve successfully restored your iPhone and the problem remained or occurs every now and then, you should just set up an appointment at the Genius Bar. It’s important that you knew the real problem with your device through an Apple tech. 

I hope that this troubleshooting guide has been able to help you one way or another.

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