How to Fix an iPhone That’s Not Charging with a Master Reset

Is your iPhone or iPod touch giving you charging troubles? Don’t fret! We’ve got you covered with practical solutions to get your device powered up again. From checking your charging cable to troubleshooting slow charging issues, we’ll guide you through the process step by step.

If your iPhone or iPod touch doesn’t charge, there are a few things you can try. First, ensure that you’re using the USB cable with your device and connect it to a wall power outlet, computer USB port, or an Apple-certified power accessory. If your device charges slowly or stops charging at 80 percent, check for any damage in your charging cable and USB adapter, clean the charging port, and let your device charge for a while. If the problem persists, try force restarting your device and give it another half hour to charge. If all else fails, it’s recommended to seek assistance from an Apple Store or Apple Authorized Service Provider.

Are you having trouble charging your iPhone or iPod touch? We’ve compiled a comprehensive troubleshooting guide just for you. Learn how to diagnose and fix common charging issues, from checking for cable damage to cleaning the charging port. You’ll also find tips for optimizing your device’s battery life. Follow our step-by-step instructions and get your device charging again in no time.

Check the Charging Port

The first step in resolving charging issues is to check the charging port on your iPhone. Debris or lint can often accumulate in the port, preventing a proper connection. 

Follow these steps to clean the charging port:

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  • Power off your iPhone.
  • Use a flashlight to inspect the charging port for any visible debris.
  • If you see debris, gently remove it using a wooden or plastic toothpick, being careful not to damage the port.

Once the port is clean, wait a few minutes before attempting to charge your iPhone again.

Restart Your iPhone (Soft reset)

A simple restart can sometimes fix minor software glitches that might be causing charging problems. To restart your iPhone, follow these steps:

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  • Press the power button until the “slide to power off” option appears.
  • Swipe the power off slider to turn off your iPhone.
  • Wait a few seconds, then press and hold the power button again until the Apple logo appears.
  • Release the power button and allow your iPhone to restart.

After the restart, try charging your iPhone again to see if the issue has been resolved.

Try a Different USB Cable or Charger

fix iphone wont charge check charger cable

Sometimes, a faulty USB cable or charger can be the culprit behind charging problems. To determine if this is the case, try using a different USB cable and charger combination. If you can’t access another cable or charger, consider borrowing one from a friend or family member.

Connect your iPhone to the alternative cable and charger and monitor if it starts charging properly. If it does, the original cable or charger may need replacing.

The following troubleshooting procedures are applicable when your iPhone still has good battery life.

Update Your iOS

Outdated software can sometimes cause charging issues. It’s important to keep your iPhone’s iOS updated to ensure optimal performance. To check for software updates and install the latest version of iOS, follow these steps:

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  • Go to the “Settings” app on your iPhone.
  • Scroll down and tap on “General.”
  • Tap on “Software Update.”
  • If an update is available, tap “Download and Install” and follow the on-screen instructions.

Ensure your iPhone is connected to Wi-Fi, has good battery life, or is plugged in during the update process. After the update is complete, check if your iPhone charges properly.

Drastic Solution: iPhone Not Charging

If none of the above steps resolve the charging issue with your iPhone and your device still has at least 50 percent of battery life, you can try performing a master reset or factory data reset again. Doing so will help rectify complex system issues that might have affected the phone’s charging functions.

Remember that a master reset erases all the data and settings on your iPhone, so it’s crucial to create a backup before proceeding.

Here’s how to perform a master reset:

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  • Go to the “Settings” app on your iPhone.
  • Scroll down and tap on “General.”
  • Next, tap “Transfer or Reset iPhone.”
  • Scroll to the bottom and tap on “Reset.”
  • Select “Erase All Content and Settings.”
  • Enter your passcode if prompted and confirm the reset.

After the reset, please set up your iPhone as new or restore it from the backup you created earlier. Once the setup is finished, check if your iPhone charges properly.

Contact Apple Support

If you have tried all the previous steps and your iPhone still won’t charge, contacting Apple Support for further assistance is recommended. They can provide specific troubleshooting steps or advise you on the best action. To contact Apple Support, you can visit an Apple Store, call 1-800-MY-APPLE, or find a reseller.

Resolving Charging Issues with Your iPhone

Overall, troubleshooting charging problems with your iPhone can be done through several steps. Start by checking the charging port for debris and cleaning it if necessary. Restarting your iPhone and trying a different USB cable or charger can help resolve the issue. Updating your iOS to the latest version and contacting Apple Support are additional options if the problem persists. Finally, if all else fails, you can attempt a master reset, but remember to back up your data first.

Following these steps carefully increases the chances of fixing your iPhone charging problem and restoring its functionality. Remember to seek professional help if needed, as Apple Support is always available to assist you with any hardware or software-related issues.

Frequently Asked Questions

  1. Q: What should I do if my iPhone or iPod touch won’t charge?

    A: If your device doesn’t charge, you can try the following steps:
    – Check your charging cable and USB adapter for any signs of damage.
    – Use a wall power outlet and ensure firm connections between your charging cable, USB wall adapter, and the outlet.
    – Remove any debris from the charging port on the bottom of your device and firmly plug in the charging cable.
    – Let your device charge for at least 30 minutes.
    If the issue persists, you can try force restarting your device. The steps vary based on the model of your device.

  2. Q: Why is my iPhone or iPod touch charging slowly?

    A: If your device charges slowly, you can try the following solutions:
    – Check your charging cable and USB adapter for damage.
    – Ensure firm connections between your charging cable, USB wall adapter, and the power source.
    – Remove any debris from the charging port on your device.
    – Let your device charge for a longer period, preferably at least an hour.
    If the problem persists, you may need to take your device and accessories to an Apple Store or contact Apple Support.

  3. Q: What should I do if my device stops charging at 80 percent?

    A: If your device stops charging at 80 percent, it might be due to optimized battery charging or overheating. You can try the following steps:
    – Move your iPhone and charger to a cooler location.
    – Ensure that you have the latest version of iOS installed.
    If the issue continues, it’s recommended to contact Apple Support for further assistance.

  4. Q: Why does my device display an “Accessory Not Supported or Certified” message when charging?

    A: If you see this alert, it could indicate one of the following issues:
    – The charging port on your iOS device might need to be cleaned or repaired.
    – Your charging accessory may be defective, damaged, or not Apple-certified.
    – The USB charger you are using might not be designed to charge your device. Remove debris from the charging port, restart your device, use a different USB cable or charger, and ensure you have installed the latest iOS version. 
    If the problem persists, contact Apple Support for further assistance.

  5. Q: How can I maximize the battery life of my iPhone or iPod touch?

    A: To maximize battery life, you can follow these tips:
    – Keep your device updated with the latest iOS version.
    – Optimize your settings by enabling “Optimized Battery Charging” (available on iOS 13 and later) to reduce battery aging.
    – Avoid exposing your device to extreme temperatures.
    – Minimize background app refresh and location services usage.
    – Reduce screen brightness and enable auto-lock.
    – Turn on Wi-Fi instead of using cellular data when possible.
    – Limit notifications and use Airplane Mode in low signal areas.
    – If you aren’t using your device for an extended period, store it with a charge level of around 50%.
    For more information, visit Apple’s official website or consult the battery usage recommendations in the device settings.

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