iPhone 6 Stuck on “Searching…” and Can’t Connect to Network

Performing a reset network settings may resolve an iPhone 6 stuck on searching and can’t connect to the network. Just access Settings from the Home screen. Tap General. Scroll down to and then select Reset.  Tap the Reset Network Settings option. Enter your device passcode once prompted. Then tap to confirm network settings reset.


If you wake up one day and find your iPhone 6 stuck on “Searching…” in the top left corner, then most likely you will find that if you go into your Settings, the Carrier option is missing.

The reason for this happening is still unknown, and it can happen randomly at any time. If your iPhone is stuck on Searching… or you’re missing the Carrier option from your Settings rendering you unable to connect to your network, then here are other ways on how you can fix this problem:

  • The most common solution to this issue is making sure your iPhone is up to date.
      • To do this, go to Settings > General > Software Update and download any updates available.
      • You can also connect your iPhone to iTunes and update your software with your computer.
      • Once the software update is complete, your iPhone should be up and running again.
      • If you had no software updates available, or it did not fix the issue, proceed to the next step.
    • Reset your Network Settings on your iPhone (Note: This will erase saved WiFi passwords on your device, so remember to reconnect to WiFi after this step).
      • Go to Settings > General and then tap on Reset.
      • Select Reset Network Settings.
  • If your iPhone is still not getting any service and is still stuck on searching, the last step is to perform a full backup/restore of your iPhone.

    For a complete guide on how to backup/restore your iPhone, click here.

  • If you still find yourself missing the Carrier option from your iPhone settings after performing a factory restore of your iPhone, then at this point consider having your iPhone replaced or repaired by contacting Apple or your Carrier.

I hope that this article has helped you fixed the problem on your iPhone 6. For other tutorials and troubleshooting videos, feel free to visit our Youtube channel. Just don’t forget to like the videos and subscribe to it. Thank you.

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