Instagram keeps stopping on Samsung Galaxy A50. Here’s the fix.

When a popular application like Instagram keeps stopping on a mid-range phone like the Samsung Galaxy A50, you can almost expect it to be just a problem with the app itself. However, it is also possible that such issue is just a result of a minor firmware issue that affected the app. It’s not easy to determine what the problem really is without doing some basic troubleshooting.

So, in this post, I will walk you through in troubleshooting your Samsung Galaxy A50 that’s plagued with the error ‘Instagram keeps stopping.’ We will try to see if it’s actually just an app issue or if there’s a problem with the firmware that needs to be addressed. If you’re one of the owners of this phone and are currently dealing with the same problem, continue reading as this article may be able to help you one way or the other. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A50 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Fixing a Galaxy A50 that shows the ‘Instagram keeps stopping’ error

In troubleshooting a phone with a problem like this, you don’t have to worry so much because most of the time, it’s just a pretty minor issue. In fact, you may be able to fix it after doing a couple of procedures. With that being said, here are the things you need to do to get rid of the ‘Instagram keeps stopping’ error…

First solution: Perform the Forced Restart

This must be the first thing that you need to do. Performing the forced restart will immediately rule out the possibility that the error is triggered by a minor firmware problem or glitch. The Forced Restart is a simulated battery removal that will refresh your phone’s memory, reload all apps and services, and fix any minor firmware-related problems. Here’s how it’s done: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

After the reboot, try to see if your phone still shows the ‘Instagram keeps stopping’ error. 

ALSO READ: Samsung Galaxy A50 often crashes and restarts by itself

Second solution: Clear the cache of Instagram app

The system creates a cache for all applications. This will help them run smoothly but when they get corrupted, issues like this may also occur. You need to rule this possibility out first before moving on to the next solution. Here’s how: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Instagram. 
  5. Tap Storage. 
  6. Touch Clear cache. 

After this, try to launch the app and see if the ‘Instagram keeps stopping’ error still shows up. If it does, then move on to the next solution. 

ALSO READ: Samsung Galaxy A50 can’t send or receive text messages. Here’s the fix.

Third solution: Clear the data files of Instagram app

This procedure will reset the app back to its default settings and configuration. Most of the time, this will fix any app-related problem and it has already been proven to be effective. Here’s how it’s done: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Instagram. 
  5. Tap Storage. 
  6. Touch Clear data and then tap OK to confirm. 

After this, try to see if the error ‘Instagram keeps stopping’ still pops up. If it does, then move on to the next solution. 

Fourth solution: Uninstall Instagram and reinstall it

Uninstalling the app will remove all its associations with other applications and the system. If the problem was caused by one of those factors, then at this point, the problem will already be fixed. You just have to reinstall the app to make sure that you’re using the latest version. This is how you do it: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Instagram. 
  5. Tap Storage. 
  6. Touch Clear data and tap OK to confirm.
  7. Tap the back key once and then touch Uninstall. 
  8. Confirm that you want to remove the app from your phone. 

After uninstalling the app, follow these steps to reinstall Instagram…

  1. From the home screen, pull up the app drawer. 
  2. Find and then tap Google Play Store. 
  3. In the search field, key in ‘instagram’ and then hit search. 
  4. Tap Instagram and then touch Install. 
  5. Once the installation is complete, tap Open.

When it comes to app-related problems, these procedures are the most common solutions. However, if for some reason, Instagram continues to crash even after doing these procedures, then a reset is necessary. 

ALSO READ: Twitter keeps stopping when launched on Samsung Galaxy A50

Fifth solution: Backup your files and reset your phone

A factory reset will surely fix any app-related issues but you may end up losing some of your files. So, before the reset, make sure to create a copy of your important files and data, especially the ones that are stored in your phone’s internal storage. After the backup, remove your Google account so that you won’t be locked out of your device. Once you’ve done all of these, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release all three keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A50 that shows the error ‘Instagram keeps stopping’ when the app is opened. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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