How to fix iMessage not working on iPhone 11 after iOS 13.3

iMessage is a free messaging platform owned by Apple that enables users to send and receive messages to and from other iOS devices for free. This free messaging feature will work on iOS devices with internet service access. But just like any other iOS features and functions, this service is vulnerable to glitches.

Apple has released the iOS 13.3 which is believed to be the strongest beta release so far after iOS 13 rolling. This platform provides firm brand new features and relevant bug fixes. Yet, this newly released iOS update isn’t bug free at all. A lot of users complained that the iMessaging service has stopped working after installing iOS 13.3 on their iPhone 11 device. Because of that, we have listed some handy tweaks that can possibly rectify this iMessaging issue.

Fixing iMessage on iPhone 11 after iOS 13.3

There are things that we should consider in using the iMessaging service on our iOS device. As previously mentioned, this feature requires a stable internet connection to work as intended. Thus, the service may develop a fault when you are experiencing internet issue on your device. Using your cellular data instead of Wi-Fi to utilize iMessage will also result to possible data charges, so make sure that this service is covered by your data plan. Otherwise, use Wi-Fi if available.

If the internet connection isn’t an issue at all and still the iMessage is not working on your iPhone 11 device, check if there is an ongoing maintenance for the service. You can check Apple’s System Status online and verify if iMessage is among the Apple services that is currently down. If there is no reported issue affecting iMessage, start troubleshooting your iPhone 11 device using the solutions we have listed below.

First solution: Toggle iMessage off and on again, then restart your iPhone 11.

Sometimes, refreshing the feature and the iOS device can simply rectify the issue. After the recent iOS implementation, this feature could have been inflicted by minor software glitches. And giving the feature and the device a fresh and clean start is considered as an option to get the problem fixed. Here is what needs to be done:

  1. Go to Settings from the Home screen.
  2. Select Messages.
  3. Scroll down to and tap the iMessage switch to turn the feature off for at least 3 seconds, then turn it back on.

After refreshing the iMessage, restart (soft reset) your iPhone 11 to dump out minor glitches from its system. Here is how:

  1. Simultaneously press and hold the Side or Power button and either Volume button for a few seconds.
  2. Release both buttons when the Slide to Power Off command appears.
  3. Drag the slider to the right to shut down your iPhone 11.
  4. After 30 seconds, press and hold the Side or Power button again and release when the Apple logo appears.

Wait for your iPhone 11 to be back on completely. Then check if iMessage is already working.

Second solution: Set Date & Time to automatic to fix iMessage that is not working on iPhone 11 after iOS 13.3.

Having incorrect date and time on your iPhone 11 will result to iMessage function failure. It is possible that this information was altered automatically after the iOS update as the problem also emerged after the new system implementation. To rule this out, check your date and time settings and set it to automatic when needed.

  1. Open the Settings app from Home.
  2. Select General.
  3. Then tap Date & Time.
  4. Scroll to Set Automatically and toggle the switch to turn it on.

After making necessary changes, restart (soft reset) your iPhone 11. Then try sending an iMessage from your iPhone to other iOS devices and see if the problem is already fixed. If iMessage continues to act up, try the next solution.

Third solution: Log out and in again to iMessage on your iPhone 11.

Your account could be at fault too, that is why the iMessage isn’t working at all. If this post-update error is an account-related issue, try logging out and in again to your Apple account Here is how:

  1. Open Setting app from Home.
  2. Select Messages.
  3. Scroll down to and tap Send & Receive section.
  4. Then tap to select the Apple ID you used for your iMessages.
  5. Tap the Apple ID’s header then select Sign Out.
  6. While logged out from your iMessage account, restart (soft reset) your iPhone 11.
  7. Then head back to Settings->Messages->Send & Receive->your Apple ID, then sign in to your iMessage account.

Once you are logged into your iMessage account again, send yourself an iMessage to make sure that you are already able to send and receive iMessages.

Fourth solution: Delete old iMessages on your iPhone 11.

Insufficient space can also make the iMessage system to become slower. To rule this out, free-up your phone’s memory space by deleting old iMessages conversation. Follow these steps:

  1. Go to Settings from Home.
  2. Select Messages.
  3. Touch and hold the message bubble of the message you want to delete.
  4. Tap the trash icon and select the Delete Message option.
  5. You can also select Delete All if you wish to delete all messages in a thread.
  6. Then tap Delete Conversation to confirm.

Don’t forget to restart (soft reset) your iPhone 11 after deleting the messages to ensure that cache files from corrupted messages or link will be completely eliminated. Doing so will refresh your iPhone’s system functions including iMessage. Then check if iMessage is already working.

Fifth solution: Reset network settings on your iPhone 11 to fix iMessage that is not working.

Network-related errors can also be the factor that triggers iMessage to stopped working. There are times that the issue isn’t noticeable on other online-based services. But to make sure that it is not prompting iMessage to quit working as intended, reset your iPhone’s network settings using these steps:

  1. Launch the Settings app from the Home screen.
  2. Select General.
  3. Scroll down to and tap Reset.
  4. Select Reset network settings option.
  5. If prompted, enter your device passcode to continue.
  6. Then select the option to confirm network settings reset on your iPhone 11.

Your iPhone will restart automatically after the reset. All your saved networks and passwords will then be deleted, so you need to set up your Wi-Fi network again. Once your iPhone acquired an internet connection, may it be through Wi-Fi or Cellular Data, make a sample message and send it to your own phone number or email address.

Sixth solution: Reset all settings to fix iMessage on your iPhone 11.

If you are still unable to send or receive iMessage on your iOS device, restore your phone’s settings to default. Any erratic values and options conflicted your iMessage system should be eliminated by this process. There is no need for you to back-up your iPhone with iCloud or iTunes as this reset won’t cause a complete data loss. To delete customized settings on your iPhone 11, follow these steps:

  1. Go to Settings from the Home screen.
  2. Select General.
  3. Scroll to and tap Reset.
  4. Select Reset all settings from the given options.
  5. Enter your device passcode and then continue.
  6. Then select the option to confirm all settings reset.

The default values and options on your iPhone’s settings will be restored after the reset. Which means you need to re-enable iMessage on your device afterwards and other necessary features. Make sure to enter your phone number under Send & Receive section and the correct Apple ID or email address under “you can receive iMessages to and reply from”. Then check if iMessage is already back to its workable state.

Other options:

If you are still not able to fix the iMessage not working issue on your iPhone 11 up to this point, you might be dealing with a complex glitches. Factory reset is deemed to be your last option. This method will wipe out everything from your phone’s system including those saved files. Being said, you need to back these files up with iCloud or iTunes beforehand. Once done, carry out factory reset by heading to Settings->General->Reset->Erase all content and settings, and then select the option to confirm factory reset.

After exhausting all the potential solutions mentioned above and the iMessage service problem remains unfixed, you need to contact your network service provider or escalate it to Apple Support. Apparently, the problem seems to be not software-related and is not rectifiable in your end. If you are getting some sort of error messages when using this iMessage service, don’t forget to provide this information to the call support. Providing them detailed information is necessary for them to come up with appropriate resolutions.

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