How to restore Apple iPhone XS from an iCloud or iTunes backup

This post will walk you through the standard process in restoring backup files from iCloud and iTunes to your new iPhone XS handset. Feel free to refer to this guide when necessary.

Creating backups of all your important files saved on the phone is highly recommended. Doing so makes it easier for you to recover these files whenever your phone gets replaced, damaged, or lost. Backing up files in iOS devices can be carried out in two ways based on the user’s preferences. Hence, you can backup files in iCloud or in iTunes.

Backing up files from an iOS device to iCloud requires a stable Wi-Fi Internet connection. It can be done manually through your iPhone settings or automatically. iCloud backups would include almost all data and settings saved on your device. Each iCloud account is entitled with a 5GB free storage. Once the free storage is used up, you can upgrade or buy more iCloud storage (up to 2TB) from Apple Support. But if you don’t wish to pay for storage upgrade, then you can just free up iCloud storage space by deleting old and unwanted files.

Backing up files in iTunes on the other hand requires the use of computer, either Windows or Mac that runs on a later or latest platform and has the latest version of iTunes software installed. This process is same as the usual file transfer between computers and external storage devices and that is carried out through USB connection. Storage vary depending on the available space of the computer in use.

Once you’ve got all your critical files backed and secured, you can restore them whenever you need to, like when setting up a new iOS device or restoring information on one you already have. Read on to learn how this can be done.

Restoring your iPhone XS from an iCloud backup

The following steps demonstrate the entire process of resetting and restoring an iPhone XS from an iCloud backup:

  1. First, make sure you’ve got the backup to restore from.
  2. Tap to open Settings from the Home screen.
  3. Select [Your Name].
  4. Tap iCloud.
  5. Select Storage.
  6. Tap Manage Storage.
  7. Navigate to Backups section.
  8. Then tap to select a device listed under Backups. Doing so will show the date and size of its latest backup.
  9. Go back to your iPhone Settings.
  10. Tap General.
  11. Scroll down to and tap Reset.
  12. Select the option to Erase all content and settings. This will prompt your iPhone to erase all apps and data then restores the default settings.

After the reset, you will then see the Setup Assistant to set up your device as a new phone or restore from a backup. Simply follow these steps to proceed.

  1. When you get to the Apps & Data screen, choose the option to Restore from iCloud Backup.
  2. Then enter your iCloud account (Apple ID) and password.
  3. Select the recent backup you want to restore to your iPhone XS.
  4. When asked, enter the required passcode to continue.
  5. A progress bar showing the remaining time for iCloud to restore your data will then show up on the screen. Wait for that progress bar to complete and iCloud should start downloading your apps.
  6. To check if the restore is complete, simply head over to Settings-> iCloud-> Storage & Backup menu on your iPhone XS. The restore duration vary depending on the backup file size.

Setting up a new iPhone XS from an iCloud backup

Your iPhone data can also be restored from iCloud when setting up a new device. This is one of the first things that’s typically done when having a new iOS device. If you just upgraded to Apple’s new iPhone XS handset and would want to use some important data from your previous iOS backup in iCloud, make sure that you’ve got your previous data backed up in iCloud. Then refer to these steps to set up your new iPhone from your iCloud backup:

  1. Turn on your iPhone XS.
  2. Follow the onscreen prompts until you get to the Apps & Data screen.
  3. From the Apps & Data screen, tap the option to Restore from iCloud Backup.
  4. Then sign in to iCloud using the correct Apple ID and password you set up for the service.
  5. Tap the option to Choose backup.
  6. Then select the preferred iCloud backup from the list.

Wait until the settings and accounts from the selected iCloud backup are restored. Your device then reboots and instigates downloading of your purchased movies, apps, books, and other contents from the iTunes store, App Store, or Apple Books. If prompted, enter the correct Apple ID passwords to restore purchased contents.

Be sure to stay connected until the progress bar is complete. It could take a few minutes or hours to complete depending on the size of the backup and the Internet speed.

To find out if everything is completely restored, head over to your iPhone Settings-> [your name]-> iCloud-> Storage menu.

Restoring an iPhone XS from an iTunes backup

Data management, particularly file transfers in iOS devices are usually done through iTunes. iTunes is Apple’s very own platform designed to assist iOS users in managing contents and restoring backups when needed. This should be considered an alternative method if iCloud isn’t accessible or when you just couldn’t restore backups from iCloud on your device.

The whole process of restoring from an iTunes backup involves connecting your iPhone to the computer through a USB cable and then launching iTunes. The rest should follow with the use of iTunes command buttons and message prompts.

The following steps will walk you through the entire process of restoring your iPhone XS from an iTunes backup.

  1. Ready your Windows or Mac computer.
  2. Then open iTunes on your computer. Or install iTunes on your computer and then open it.
  3. Connect your iPhone XS to the computer using the supplied USB cable or Lightning cable.
  4. Select your iPhone XS when it shows up in iTunes.
  5. If you’re prompted to enter your device passcode or to Trust This Computer on your iPhone screen, follow the onscreen instructions to proceed.
  6. Go to Summary then navigate to the Backups section.
  7. To manually back up and restore your iPhone XS, click the Restore Backup button.
  8. You may refer to the date and size of each backup file and select the most relevant.
  9. Click Restore to confirm and then wait for the restore time to finish.
  10. If prompted, enter the passcode to restore your encrypted backup files.

Wait for your iPhone to restart automatically and sync with your computer. After the sync finishes, you can disconnect your device.

If you will encounter an error when restoring your iPhone XS from an iCloud or iTunes backup, read and review the error message to find out what went wrong and what needs to be done. Or you can contact your carrier or Apple Support to report the issue for further recommendations. You can also visit our iPhone XS troubleshooting page and refer to the provided solutions, if you would want to resolve the problem on your end.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!