Samsung Galaxy: How to Fix WiFi Connection Issues

If your Samsung Galaxy is experiencing WiFi connection issues, verify if your phone can connect to other WiFi network. If this isn’t an option for you, check other WiFi-enabled devices and see if they’re able to connect to your home internet. If it’s only your Galaxy phone that you’re having a problem with, troubleshoot your device using the guide we mapped out below.

Fix Samsung Galaxy with WiFi Connection Issues

  • WiFi not working on Samsung Galaxy S5, Note 4, Grand Prime or other.
  • Unable to connect to WiFi or WiFi dropping constantly on Samsung GS5.
  • WiFi connected but internet won’t work on Samsung Galaxy S5.
  • How to fix WiFi issues on a Samsung Galaxy S5.


Before troubleshooting your Samsung, you want to make sure that your cellphone is the only one having this problem. If all devices are having WiFi issues, then you want to contact your home internet provider.

Here is what you can try to fix issues with your WiFi connection:

  • Go to Settings > WiFi.
  • Select your WiFi network and tap Forget.
  • Power off your device completely, then power it back on.
  • Go back into Settings > WiFi and reconnect to your network. You will have to re-enter your WiFi password.
  • If you’re still unable to connect, try this:
    • Unplug your internet modem from its power adapter located usually behind it.
    • Wait 30 seconds.
    • Plug your internet modem back to its power adapter.
    • Wait 5 minutes for the modem to boot completely.
    • Try reconnecting with your Samsung Galaxy.
  • If your Samsung Galaxy still has issues and is the only device experiencing this issue, make sure it is up to date in Settings > About Phone > Software updates.
  • If your smartphone is up-to-date, it might be a hardware issue. Test it using other WiFi connections to determine if the problem is with a specific internet connection, or with the Samsung itself.

If all else fails, contact your internet service provider for further assistance and recommendations.

I hope that we’ve been able to help you fix the problem with your Samsung Galaxy device. We would appreciate it if you help us spread the word so please share this post if you found it helpful. 

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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our YouTube Channel and please subscribe to it. Thanks.

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