How to fix Samsung Galaxy S10 Plus that shows “Youtube keeps stopping” error

Youtube is one of the core applications that you can find in any Android device that runs on official or licensed firmware. We have readers that own the Samsung Galaxy S10 Plus who reported to be getting the error “Youtube keeps stopping.” What this error means is that the app has crashed or keeps on crashing for some reason. Most of the time, it’s just an issue with Youtube or its servers but there are times when it’s a result of a firmware problem. 

So, in this article, I will guide you in troubleshooting your Samsung Galaxy S10 Plus that keeps getting the error “Youtube keeps stopping.” We will look into every possibility and rule them out one after another until we can figure out what the issue is all about and hopefully fix it. So, if you’re one of the owners of this phone and are currently being bugged by a similar problem, continue reading as this guide may be able to help you. 

Before anything else, if you are looking for a solution to a different problem, then drop in on our Galaxy S10+ Help Guides page for we have already solved some of the most common problems with this device. Try to find issues that are similar with yours and feel free to use our workarounds and solutions. 

Troubleshooting Galaxy S10 Plus with ‘Youtube keeps stopping’ error

When troubleshooting a phone with this kind of problem, you must be very thorough so as not to lose some data. Start from the very simple procedure as this issue could be minor. If it persists after that, then move on to using the more complicated solutions. With that being said, here’s what you should do: 

First solution: Force restart your phone first

If it’s the first time that you encountered this problem, then it’s probably just a temporary issue that you can fix on your own. There are times when an error like this is caused by a minor firmware issue or a glitch. We have to rule this possibility out before going on to another troubleshooting procedure. Here’s what you have to do: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10 Plus logo shows on the screen.

Once the phone has successfully rebooted, try to view your pictures or videos using the app to see if the “Youtube keeps stopping” error still shows up. If it still does, then move on to another procedure. 

ALSO READ: ‘Gallery has stopped’ error keeps showing on Samsung Galaxy S10 Plus

Second solution: Make sure it’s not due to third-party apps

There are times when a third-party application causes other apps to crash and while it’s very annoying, it’s not necessarily that hard to fix. To know if this is really the case with your phone, run it in safe mode to temporarily disable all third-party apps. Here’s how…

  1. Press and hold the Power key until options show. 
  2. Tap and hold the Power off option until it changes into Safe Mode. 
  3. Tap the Safe mode icon to restart your device.
  4. Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen.

While in safe mode, open Youtube and see if the error is still popping up. If the problem is gone, then it means that there really is a third-party application that triggers the “Youtube has stopped” error. In this case, here’s what you need to do: 

  1. Restart your phone normal to boot into standard mode. 
  2. Remember the apps you installed about the time when the ‘Youtube keeps stopping’ error started to pop up.
  3. Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down. 
  4. Tap the Settings icon on the upper-right corner. 
  5. Scroll to and then tap Apps. 
  6. Find and tap suspected app. 
  7. Tap Storage. 
  8. Touch Clear data and tap OK to confirm.
  9. Tap the back key once and then touch Uninstall. 
  10. Confirm that you want to remove the app from your phone. 

However, if the error is still showing even if the phone is in safe mode, then the next thing you should do is to clear the cache and data of the app. 

ALSO READ: Samsung Galaxy S10 Plus keeps showing the “Gmail has stopped” error

Third solution: Reset app to fix ‘Youtube keeps stopping’ error

By clearing the cache and data, you’re already resetting the app. The cache and data files will be deleted and replaced with new ones. If this is just a minor problem with the app, then this procedure will fix it. Don’t worry, none of your files and data will be deleted if you did this…

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Youtube. 
  5. Tap Storage. 
  6. Touch Clear cache. 
  7. Touch Clear data and then tap OK to confirm. 

After doing this and the ‘Youtube keeps stopping’ error continues to show, then it’s time to reset the firmware. 

Fourth solution: Delete the old system cache

By deleting the old system cache, you’re ruling out the possibility that this problem could be due to some corrupt cache files. Every service and app has its own cache and it’s important to make apps and other features run smoothly. However, these files are prone to corruption and when it happens, performance issues may occur including app crashes. To address this, here’s what you should do: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10+ logo shows, release all three keys.
  4. Your Galaxy S10 Plus will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Once the phone has successfully rebooted, open the app to see if the ‘Youtube keeps stopping’ error still shows up. If it still does, then it’s time to move on to the ultimate solution. 

ALSO READ: How to fix Samsung Galaxy S10 Plus that keeps restarting by itself

Fifth solution: Factory reset your phone to fix ‘Youtube keeps stopping’ error

A master reset will be able to fix any app problem as long as the firmware hasn’t been modified in any way. Again, this problem is pretty minor but if everything else fails, then a reset will be necessary. Before the reset, make sure to create a copy of your important files and data as they will be deleted. When the backup is done, remove your Google and samsung accounts so that you won’t be locked out. 

Follow these steps to reset your phone…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10+ logo shows, release all three keys.
  4. Your Galaxy S10 Plus will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy S10 Plus with ‘Youtube keeps stopping’ error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our Help Guides page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks. 


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