The iTunes error 13014 usually occurs whenever you are unable to sync your music from iTunes to your iPhone or other iOS device. The error message that usually pops up is “The iTunes application could not be opened. An unknown error occurred (13014)”. To fix this problem you should follow the troubleshooting steps listed below.
How To Fix iTunes Error 13014
- Make sure that you have the latest version of iTunes and the latest software for your iOS device, then try to sync again.
- The media files in your iTunes library might be stored in several locations. Consolidate your files to make sure that the content is stored in one location, then try to sync again. To consolidate your files pen iTunes then from the menu bar at the top of your computer screen or at the top of the iTunes window, choose File > Library > Organize Library. Select “Consolidate files” then click OK.
- Try to disable or uninstall your computer security software.
- Try to sync only a few songs at a time, adding more until the issue occurs again. Delete the song that triggers the error then re-download it.