It seems that the audio bugs from the previous iOS 13 version haven’t been fully cleared out systematically in the current iOS 13.2 update. In fact, we have received numerous complaints about iPhone XS devices producing no sound after installing the latest iOS update. Let’s see what are the things we can do to put an end to this no sound issue on iOS 13.2 iPhone XS.
Before we start troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Fixing iPhone XS that has no sound after iOS 13.2
iPhone that is not ringing or making any sound alerts is indeed atypical error no one wishes to have on their iOS device. But when this circumstance took place without warnings, you have no choice but to deal with the problem. Audio problems that emerge after the iOS update are frequently triggered by random software glitches and iOS bugs. In this case, we can still mend the no sound issue using some tweaks that we have mapped out below. Before we start troubleshooting the iOS device, check first if your phone has not been muted. You can check the ringer switch on your phone and if an orange line is visible, it means that your phone is set to Silent mode. You can just flip the switch to the opposite side to resume the audio alerts. However, if it is not set to mute yet your phone is still not producing notification alerts or audio output, read on and start fixing your iOS 13.2 iPhone XS device.
First solution: Restart (soft reset) your iPhone XS to fix no sound issue after iOS 13.2.
The simplest way to eliminate minor software glitches that might have tainted your phone’s audio system after the iOS update is to restart (soft reset) your phone. Here is how:
- Press and hold the Side/Power button and either Volume button simultaneously for a few seconds.
- When the Slide to Power Off command appears, release both buttons.
- Drag the power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Side/Power button again until the Apple logo appears.
Once it’s completely back on, send yourself a text message to check if it will produce a notification alert. If available, call your number from a different handset to ensure that notification for incoming call is also working. If your phone is producing notification alerts but somehow, aren’t that audible; press the Volume Up button on the side of your iPhone to adjust the volume level. But if you don’t hear any notifications at all, proceed to the next method.
Second solution: Delete saved Bluetooth connections and then turn off Bluetooth on your iPhone XS.
When your phone is paired to a Bluetooth accessory, sound output will be automatically routed to the paired device. If the iOS update left your phone in a Bluetooth state in which your phone system contemplates that it is still paired to another accessory, deleting the Bluetooth connections and turning the feature off might probably fix the problem. Here’s what needs to be done:
- Open Settings from the Home screen.
- Select Bluetooth menu.
- Tap the “i” information icon next to the Bluetooth accessory’s name.
- Tap on Forget This Device.
- Then follow the onscreen prompts to confirm the deletion. Do the same to the rest of the saved accessories.
Once all saved Bluetooth connections have been successfully deleted, toggle the Bluetooth switch to turn the feature off. Then restart (soft reset) your iPhone XS to dump cache files from saved Bluetooth connections. When your phone is on again, check if the no sound issue has been fixed.
Third solution: Turn off Deliver Quietly to fix no sound issue after iOS 13.2 on iPhone XS.
Apps that are set to deliver notifications quietly won’t produce notification sounds and won’t show banner on the Home screen. If the no sound issue on your iOS 13.2 iPhone XS device occurs on certain apps, it’s possible that the iOS update automatically enabled the Deliver Quietly option for these apps. To rule this out, simply turn off this option using the steps below:
- From Home, go to Settings.
- Select Notifications.
- Search for the apps that ain’t producing notification alerts. If you see Deliver Quietly underneath the app’s name, tap the app and then put a check mark for Lock Screen, Notification Center, and/or Banners.
- If the Sounds and Badges are off, tap its corresponding switch to turn them back on.
After making necessary changes, restart (soft reset) your phone.
Fourth solution: Disable DND (Do Not Disturb) feature.
Another feature that may have caused your phone to produce no sound even when not on silent mode is the DND or Do Not Disturb feature. When this feature is enabled, notification sound for calls, text messages, and other apps notification alerts will be muted. And it is possible that this has been automatically enabled by the recent iOS update. If it is preventing your phone from making sound alerts, then turning the feature off should help fix the no sound problem. Follow these steps:
- Launch the Settings app from the Home screen.
- Select Do Not Disturb and toggle the switch to turn the feature off.
After making the necessary changes, check if your phone is already producing notification sounds. If not, troubleshoot further.
Fifth solution: Reset all settings to fix iPhone XS that has no sound after iOS 13.2.
If the manual disabling of the features that possibly triggered the audio system to not produce sounds didn’t rectify the no sound issue on your iOS 13.2 iPhone XS device, deleting all the customized settings and restoring them to default may help fix the problem. Let’s give it a try and follow these steps:
- From Home, select Settings.
- Select General.
- Scroll to and tap Reset.
- Select Reset all settings option.
- If prompted, enter your device passcode and then continue.
- Then select the option to confirm all settings reset.
Your phone will reboot by itself after the reset. Once it’s completely on again, customize the settings according to your preference. To make sure that your phone is still set to produce notification sound, head to Settings->Sounds & Haptics and make sure to drag the Ringer and Alerts slider to its maximum volume level.
Is your iOS 13.2 iPhone XS still producing no sound?
If all the software-related fixes we listed above didn’t fix the no sound issue on your iOS 13.2 device, it’s possible that tough bugs invaded your audio system. Therefore, a more-advanced solutions need to be carried out. Among these leading solutions that you can try is the factory reset. Wiping everything from your phone’s memory could also mean eliminating tough post-update bugs and errors, and giving your phone a clean iOS restore. This reset has been tackled on our previous posts, but if you still don’t know how it’s done, simply head to Settings->General->Reset->Erase all content and settings, then follow the onscreen prompts to confirm factory reset. As mentioned, this reset will erase everything saved in your phone’s memory so better back-up your important files beforehand. Once your phone has been restored to factory default settings, follow the start-up wizard and set your phone as new again. If the problem still persists, you may try to perform recovery mode and DFU mode restore via iTunes. The information regarding these restores are found in our Help Guides page. In the event that your phone is still not producing any sounds, you can contact Apple Support or visit your nearest local office for further assistance. If your phone is still acting weird up to this point, chances are your phone might have been exposed to physical or hardware damages causing it to not produce any sounds at all.
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