When your iPhone does not produce any sounds and shows an onscreen prompt that it’s on headphones even if not, it implies that your iPhone is likely enduring some sort of audio problems or it’s probably stuck in headphone mode. Find out why this happens and how to deal with this issue.
Audio problems on iPhones, including those affecting the headphone system are usually attributed to hardware damage. Other cases are software-related. Tackled in this post is a similar issue on the iPhone XR that’s stuck in headphone mode. Read on to view all possible solutions.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XR Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Troubleshooting an iPhone XR that’s stuck in headphone mode after iOS 13
The good thing about dealing with post-update issues is the fact that it’s highly rectifiable by end-users. Hence, dealing with headphone issues on an iPhone XR following an iOS update also denotes that the problem is possible to fix. Before performing any of the given workarounds do these:
- Try to play other audios and ringtones on your iPhone device and see if the speaker works.
- Ensure that your headphone port is clean and free of debris.
- Charge your phone if it’s showing less than 30% battery life as this can also affect your phone’s audio system.
- Record a sound using an audio app on your iPhone XR device. This trick can also help fix the stuck on headphone mode problem on your iOS 13.
If your iPhone XR still continues to play no sound, check out the tips below and start fixing your iOS device.
Restart your iPhone XR. (soft reset/force restart)
Minor software glitches often ruin your phone’s operational state and this might have caused your phone to be stuck in headphone mode. To clear this out, perform a soft reset on your iPhone XR device. Here’s what you need to do:
- Press and hold the Side (Power) button and either Volume button simultaneously until the Slide to Power Off command appears.
- Drag the power off slider to the right to turn off your phone.
- After at least 30 seconds, press and hold the Side/Power button again until the Apple logo appears.
You may also try to do a forced restart if our iPhone XR device is still stuck in headphone mode after the soft reset. Here’s how:
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Lastly, press and hold the Side/Power button until the Apple logo appears.
Cache files from corrupted apps that triggered the symptoms should be cleared out after the force reset. Check your phone and see if its audio system is back on track. If not, move on to the next option.
Connect and then disconnect headphones and/or Bluetooth earphones.
If your iPhone XR still think that it is still connected to headphones or Bluetooth earphones, this option has been proven to be an effective fix. So first, plug your headphones to your iPhone XR and then unplug it again. If you are using Bluetooth earphones, here’s what you need to do:
- Go to Settings from Home.
- Select Bluetooth menu.
- Toggle the switch to enable the feature, select your Bluetooth accessories then connect.
- After 30 seconds, disconnect the Bluetooth accessories.
- Tap the information “i” icon next to the name of your Bluetooth device.
- Tap Forget This Device option.
- Then select the option to confirm the deletion of the paired device.
If you have multiple saved Bluetooth devices, it’s better to delete all of them to avoid conflict. Afterwards, reboot your phone to refresh its operating system. If this didn’t fix the stuck on headphone mode issue on your iPhone XR, try the next method.
Toggle Airplane Mode on and off again to fix stuck on headphone mode issue on iPhone XR iOS 13.
Another way of refreshing the wireless radios and services on your iPhone device is by turning the Airplane Mode on and then off again. When your iPhone is in Airplane Mode, Bluetooth connection will be disabled along with other wireless services. This method should be able to solve the stuck on headphone mode issue if Bluetooth connection is the underlying cause.
Here’s what needs to be done:
- Swipe down from the top-corner of your screen to launch the Control Center.
- Tap the Airplane Mode icon to enable the feature.
- After 30 seconds, tap the icon again to disable the feature.
Wait until your phone has completely re-established its connection. Then check if the problem has been fixed.
Reset all settings on your iPhone XR.
If you have customized your phone settings prior to the iOS update, tendency is the settings were automatically overridden by the recent system update causing your phone to get stuck on headphone mode. Thus, restoring the original settings values and options might be able to help. Here’s how you reset all settings on your iPhone XR device:
- Select Settings from your Home screen.
- Tap on General.
- Scroll to and tap Reset.
- Select Reset all settings option.
- If prompted, enter your device passcode and then continue.
- Select the option to confirm the reset.
Your iPhone will reboot by itself once the reset is done, and loads the original values and options. Being said, you need to enable the necessary features that were disabled by default to use them again. Don’t forget to check your phone and see if it is no longer stuck in headphone mode.
Restore iPhone XR to factory default settings. (Master reset)
System restore is proven to fix issues triggered by tough bugs. So if up to this point you are still unable to fix the problem and your iPhone remains stuck on headphone mode, then this might be you last resort in fixing the problem. Note that everything will be wiped out from your phone’s memory after the reset, so make sure to create a back-up for all your saved files beforehand. If everything is set, proceed to restore your iPhone XR to factory reset using these steps:
- Launch the Settings app from your Home screen.
- Select General.
- Scroll down to and select Reset.
- Then tap the option Erase all content and settings.
- Enter your device passcode to continue.
- Tap the option to confirm the master reset.
Your phone will reboot by itself once the factory reset has been completed. Fatal system errors and complex bugs should be cleared out after this reset. By then, you can proceed with the initial setup process wherein you can use the start-up wizard to set up your iPhone XR as new.
Use your phone as you normally do and see if the audio or headphone problem is gone.
What to do next if the problem still persists?
As we previously mentioned, hardware damage is usually the main trigger to this kind of issue. It may just be a coincidence that the problem started after the iOS 13 implementation, especially if your phone had been exposed to physical or liquid damage. For this, you may contact Apple Support or visit your nearest local office for further assistance.
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