Sending and receiving emails whenever and wherever had been made possible because of today’s modern smartphones. As long as your phone has internet connection, this application becomes accessible. But having a high-end smartphone like iPhone XR is not a guarantee that everything will work properly as intended. Random software glitches, network-related issues and firmware errors are among the triggers. Consequently, we always make it a habit to update our iOS whenever latest version is available. But what if our phone incurs additional issues after the update? Such is the case with some iPhone XR owners who reported that the Gmail app on their devices started to crash after the update.
Tackle in this post are the possible solutions that we can do to deal with post-update errors like Gmail not working after iOS 13 on iPhone XR. If you are having the same issue after doing an iOS update, these easy yet effective workarounds should help you fix the problem in no time.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XR Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
First solution: Quit Gmail app then relaunch.
If Gmail issue is isolated on your iPhone, and you are still able to access it on the main website, it is viable that the problem is with the installed app itself. This could be the aftermath if the Gmail app was left suspended in the background prior to the iOS update resulting it to crash and becomes corrupted. Fortunately, cases like this can be likely corrected by simply closing the app and launching it again. Here’s how it’s done:
- From the Home screen, swipe up from the bottom then slightly pause in the middle of the screen.
- Swipe left and right to navigate through the app previews.
- Then swipe on the Gmail app preview to close it.
It is also recommended to close all the remaining running apps in the background to avoid them from conflicting with the Gmail app and prevent them from getting suspended as well. After you have successfully closed all the running apps, relaunch Gmail to see if it is already working.
Second solution: Reboot your iPhone XR. (soft reset)
If Gmail is still not working after closing all the running apps in the background, try to restart your iPhone XR. Doing so will delete corrupted data and clear out errant apps that trigger Gmail to not work as intended. Here’s how:
- Press and hold the Side/Power button and either Volume buttons simultaneously until the Slide to Power Off command appears.
- Then drag the power off slider to the right to completely turn off the phone.
- After 30 seconds, press and hold the Side/Power button again until the Apple logo appears.
Soft reset should also be carried out after the iOS update to make sure that recent changes will be implemented properly. Thus, critical data saved in your phone’s memory should remain intact as soft reset won’t cause data loss. Once your iPhone XR completely boots up, launch Gmail app again. Then send yourself an email to make sure that incoming and outgoing operations are already working. But in the event that Gmail is still not working after refreshing your phone’s system, move to the next possible solution.
Third solution: Update Gmail app on your iPhone XR.
Gmail will likely to misbehave if it is not updated before installing the latest iOS. If it happened that you haven’t set Gmail to auto-update, then it is necessary to manually check for and install pending apps updates on your iPhone. To get started, follow these steps:
- From Home, open the App Store.
- Tap on your Profile icon located at the top-right corner of the screen.
- Scroll to the Pending Updates section to view list of recent pending apps updates. Note that this section will only be visible if there are available updates for your apps.
- Tap Update next to Gmail app.
- Otherwise, tap Update All button to download and install all pending apps updates at once.
- Select Recently Updated section to view the recently installed updates in your iPhone.
After installing all the pending apps updates including for Gmail, reboot (soft reset) your iPhone XR. This is to ensure that recent changes will be applied properly. Doing so will also clear out cache files and refresh your phone’s operating system.
Fourth solution: Delete then reinstall Gmail app on your iPhone XR.
If Gmail continues to be unoperational even after installing its latest version, the app might have been totally corrupted and needs to be deleted from your phone’s system; then have it installed again. To delete the corrupted Gmail app, follow these steps:
- From Home, go to Settings.
- Select General.
- Tap on iPhone Storage to view the list of apps.
- Find and select Gmail app and then tap Delete App option.
- If prompted, tap Delete App to confirm the deletion of the Gmail app.
- Then restart (soft reset) your iPhone XR.
- Once your iPhone is already back on, head back to Home->App Store and search for the latest version of the Gmail app. Follow the onscreen instructions to download and install.
Once you have completely installed the Gmail app on your iPhone XR, reboot (soft reset) your phone to refresh its operating system, so as to ensure that the new changes will be properly implemented. If this solution turns out to be unsuccessful and Gmail is still not working, you might be dealing with a system error that caused the Gmail app to malfunction. And such error can be dealt with by resetting network settings on your phone. Check out the next solution to be guided.
Fifth solution: Reset network settings on your iPhone XR.
As mentioned, system error can be the trigger for Gmail to quit working. Being said, software reset needs to be carried out. Right after the reset, random network-related errors that affect the working state of any online apps including Gmail should be cleared out. To get this done, here are the steps:
- From Home, go to Settings.
- Select General.
- Scroll to and tap on Reset.
- Then select Reset network settings from the options.
- Enter your device passcode when prompted to continue.
- Then select the option to confirm network settings reset.
Your iPhone will reboot by itself after the reset. Once it is back on, re-enable the necessary features that you will be using including Wi-Fi. If you are already connected to a wireless network, relaunch Gmail to see if the issue is already fixed.
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