How to Fix iPhone 12 that Won’t Connect to App Store

Do you have an iPhone 12 that won’t connect to App Store? This article will provide you some essential procedures that will help in resolving the problem. Read further and find out how you can connect to the App Store on your iPhone 12.

How to Deal with iPhone 12 that Won’t Connect to the App Store

The App Store plays an essential role on iOS devices, like the new iPhone 12. However, glitches could occur anytime and may affect its functionality which could result in relevant symptoms like the App Store won’t connect. 

Few factors could cause this kind of problem and one of them is a poor internet connection or a problem with Apple’s server. A software bug could also cause the App Store to not connect on your iPhone 12. To rule out this problem, I have mapped out some good recommendations below. Feel free to follow. 

First Solution: Restart your iPhone 12

A simple as restarting the device could help you in resolving the App Store issue on your iPhone 12. This procedure will stimulate the phone’s system and connections by refreshing the overall performance of the device. It could remove the minor glitches along with the process. 


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You have two ways on how to restart your iPhone 12. Let’s start with the soft reset: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once the Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

You can also try a force restart: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

Both procedures provide the same benefits on your device and there’s no harm if you will perform both of them. Once the phone has restarted, enable the internet connection on your device and check if it can connect to the App Store. 

Second Solution: Sign out then Sign In the Apple ID on your iPhone 12

Another factor that could result in the App Store not connecting on your iPhone 12 is incorrect Apple ID credentials. To ensure that proper information has been entered for your Apple ID, sign out then sign in again. 

  1. From the Home screen, access Settings.
  2. Scroll to and then tap iTunes & App Store
  3. Tap the Apple ID: [your email address set for your Apple ID].
  4. Select the option to Sign Out from the pop up menu.
  5. Head back to Settings > iTunes & App Store menu. 
  6. Tap the Apple ID: again, and then select the Sign In option with the correct Apple ID. 

Once you have signed in successfully, check if your iPhone 12 is able to connect to the App Store this time. 

Third Solution: Reset Network Settings on your iPhone 12

Misconfigured network settings such as APNs or WiFi networks could result in an iPhone 12 that won’t connect to App Store problem. Performing a reset network settings procedure will erase those manually configured network settings and revert them to their default values and options without deleting your personal information. 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

After the reset has been completed, set up your internet connection and check out your iPhone 12 if it can connect to the App Store already.

Fourth Solution: Factory Reset your iPhone 12

To deal with stubborn software errors that may have been hindering a successful connection to the App Store, you will need to eliminate all possible causes on the device. That includes the apps, settings and other saved files. Performing a factory reset might be the best solution for that matter. Just ensure a backup prior to performing the procedure.

To create a backup via iTunes:

  1. Prepare a Mac or Windows computer with the latest iTunes installed.
  2. Connect your iPhone to the computer using the Apple-supplied USB/lightning cable. 
  3. Open iTunes on your computer. Then allow iTunes to sync with your iPhone and backup files.

To factory reset your iPhone 12: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Setup your iPhone 12 and check if the issue has been resolved.

Fifth Solution: Restore your iPhone 12 via Recovery Mode

You might need to perform a more advanced solution if the App Store is still not connecting on your iPhone 12 up to this point. Recovery mode restore procedure has been used to cure problems that are caused by fatal software errors through software restoration.

Just ready a Mac or Windows computer with the latest iTunes installed. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone and ensure that it is connected to a reliable internet connection. 

If all requirements are met, connect your device to the computer using the Apple-supplied USB/lightning cable. Then allow iTunes to sync with your iPhone and backup files, if possible. Once the backup is secured, follow these steps to put your iPhone 12 in recovery mode and then restore iOS in iTunes:

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly.
  3. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Do not release the button when the Apple logo appears as you will need to enter recovery mode state.
  4. Once you enter the recovery mode, you’ll see either Update or Restore option.
  5. Select Restore if you want to reinstall and download iOS on your device without erasing data. 

Do not disconnect your phone and keep it connected until the entire restore process is finished.

Still Having an iPhone 12 that Won’t Connect to the App Store

Should the iPhone 12 still refuse to connect to the App Store after performing the procedures above, then it is time to consult with Apple Support for further assistance. Just inform them about the steps that you have performed to isolate the problem. For faster assistance, you also have the option to visit the nearest Apple service center in your area and get some official recommendations from an Apple tech. 

Also Read: How to Fix Apps Won’t Update on iPhone 12

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