When a phone like the Google Pixel 3 XL starts to restart or reboot on its own, the problem could be just a minor firmware issue or a hardware-related one. It all depends how it started. If the reboots occurred after the phone got dropped on a hard surface or submerged in water for a long time, then you can almost expect that it’s either physical or liquid damage. However, if it started without apparent reason or cause and that there are no visible signs of physical damage on the outside, it could be just a issue with the firmware and you can fix it on your own without any help from a technician.
In this post, I will guide you on how to troubleshoot your Pixel 3 XL that started to reboot or restart on its own. I will also share with you the solution that many users have been using in fixing this kind of issue. So, if you’re one of the owners that’s bugged down by this problem, continue reading as this article may be able to help you one way or another.
Before we move on, if you happen to find this post while looking for a solution to a different problem, then visit our Pixel 3 XL Help Guides for we have already solved many of this device’s issues. Odds are that we already published articles that could help you with your problem so take time browsing through that page to find similar issues as yours.
Now, here’s what you have to do if your Pixel 3 XL acts weird and reboots by itself…
- Run your Pixel 3 XL in Safe Mode.
- Uninstall problematic apps.
- Factory Reset your Pixel 3 XL.
First of all, let’s assume that there are no signs of physical or liquid damage in your phone but there are, then there’s no point in troubleshooting. Just bring it immediately to the shop so that a technician can check it up for you. Hardware issues should be fixed by authorized technicians. But assuming your phone is free of all those issues, the first thing you must do is use your phone in safe mode. This will temporarily disable all third-party applications and services. Just reboot your device into this mode and continue using it. The purpose is to know if the reboots still occur because there’s always two possibilities:
- If your Pixel 3 XL still reboots in safe mode – it means that the problem could be the firmware and not caused by apps. You must continue troubleshooting the firmware and the best thing you could do about it is to reset your phone to totally rule out the possibility that it’s just some minor problem with the system.
- If the phone doesn’t reboot on its own in safe mode – there’s an app or two that’s causing or triggering the reboot. You have to find out which of your apps is causing the problem and then try clearing its cache and data. If that won’t work, then you will have to uninstall it. You have to do it to every app you suspect so it’s a lot of work, actually.
After doing all those things and the problem continues to bug you, then you have no other choice but to reset your phone. Before the reset, make sure to backup important files and data. I know it’s a challenge especially that your phone keeps on rebooting but do your best to create a backup of your important files. Once everything is set, follow these steps to reset your phone:
- Make sure your phone is turned off completely. So, press and hold the power key for a few minutes until the device powers down.
- Press and hold the Volume Down button and the Power key together for a few seconds.
- When the Fastboot Mode shows on the screen, release both keys.
- Using the Volume keys, highlight Recovery Mode and then press Power key to boot the phone into it.
- If you see the Android on the screen, press and hold the power key for a couple of seconds and then press the volume up key once.
- Once you’re inside the Recovery Mode, use the Volume keys to navigate through the options. Highlight “wipe data/factory reset” and then press the power key to select it.
- You need to confirm that you really need to wipe the data of your phone so highlight Yes and then press the power key to choose it.
- Wait until your phone finished doing the reset, which may take several seconds to a couple of minutes.
- When the reset is complete, highlight and choose ‘Reboot system now’ to complete the process.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!