When it comes to power issues, there’s always a chance that the problem is with the hardware. That could be the case with some units of the Google Pixel 3 that are reportedly turning off by themselves without apparent reason. Although, there’s always a possibility that it’s just a minor issue with the firmware. As the owner, there’s always something you can do about it and that’s to troubleshoot your device.
So, in this post, I will walk you through in troubleshooting your Google Pixel 3 that powers down by itself. The best thing we can do about it is rule out the possibility that it’s just an issue with the firmware. After this troubleshooting guide and the problem continues, then you have to let a technician check the phone for you. Continue reading as this article may be able to help you, somehow.
Before we move on, if you have other issues with your phone and are looking for solutions, visit our Pixel 3 Help Guides page for we have already solved many problems with this phone. Find articles or issues that are similar with yours and feel free to use our solutions or troubleshooting guides.
Going back to our troubleshooting, here’s what you need to do if your Google Pixel turns off by itself without apparent reason…
- Run it in safe mode and observe.
- Connect it to its charger and continue using it.
- Factory reset and see if the problem is fixed.
There are only three procedures you need to try to see if the problem gets fixed. First is to run your phone in safe mode, which will temporarily disable all third-party applications and services. This will try to rule out the possibility that the problem is caused by some of the applications you installed or downloaded. If the shutdowns don’t occur while your phone is in this mode, then it means that the cause of the problem is a third-party app. Find out which of your app is the culprit and uninstall it. However, if the phone still turns off by itself even in safe mode, then try the next procedure.
Plug the charger to a working wall outlet and connect your Pixel 3 to it using the original cable. This will give your device a stable power source. The purpose of this procedure is for us to know if the phone still shuts down even if it has a stable power source or not. If it still shuts down, then try the next procedure but if the problem is seems fixed while it’s connected to its charger, there’s a chance that the problem is with the battery.
Assuming that the phone still shuts down even if it’s connected to the charger, the next thing you should do is reset your phone. This will bring it back to its default settings and configuration and rule out the possibility that it’s just an issue with the firmware. However, if the problem continues after the reset, then you have to bring the phone to the shop so that a technician can check it up for you.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!