Gmail that keeps crashing after iOS 13.2.3 is among the common apps that experienced crashing issues after the new system implementation. Let us see why this crashing problem arises and how we can possibly handle this issue.
Gmail is a free web based version email service created by Google and is not only accessible on web browser but also from our smartphones. Once you have installed the official Gmail app on your iOS device, you will surely enjoy the best of Gmail app offers. You will get real-time notifications, several accounts assistance, and the ability to undo sent email messages under any circumstances. But no matter how stable this app can be, Gmail app is still not spared from flaws. If you are also having a problem with your Gmail app after installing iOS 13.2.3 on your iPhone XR device, this should be a good read for you. Hopefully, you will be able to address the problem using either of the tweaks we listed below. Read on.
Fixing Gmail that keeps crashing after iOS 13.2.3 on iPhone XR
Gmail app that keeps crashing after the new system implementation is one of the indications that the recently installed iOS version isn’t a bug-free system at all. Hence, a possible network settings alteration transpired during the iOS update may have also triggered conflict and prompted Gmail to misbehave. Minor software glitches and network connectivity issues can also be considered among the underlying causes. The chance of incurring crashing app issue on your device due to hardware crashes is minimal, so luckily, this crashing app issue still rectifiable using any of the suggested solutions below.
First solution: Force close the Gmail app and re-open.
No matter how stable an app is, it will still be at fault when left running in the background for a long period of time. It becomes worn out when left on standby mode and as an end result, it frequently crashes when launched. To clear this out, simply quit the app from the background. Here is how:
- Swipe your finger up from the bottom of the screen and then slightly pause in the middle until the App switcher appears.
- Swipe left or right to navigate through the app previews.
- Then swipe the Gmail app preview up to quit or close the app.
- It is also recommended to close the remaining running background apps to avoid any of them from conflicting with Gmail, so as to prevent them from getting exhausted too.
Once you have successfully closed all the running apps, relaunch Gmail and see if it is already working. If the app is still constantly crashing, move on to the next attainable solution.
Second solution: Restart iPhone XR to fix Gmail that keeps crashing after iOS 13.2.3.
Another simple way to dump out minor system glitches and cache files stored in your phone’s internal memory is by giving your phone a quick restart. If you phone screen is still responsive, you can do a soft restart to give your phone a clean and fresh start. Otherwise, you are required to perform a forced restart. To soft reset your iPhone XR, follow these steps:
- Press and hold the Side/Power button and either Volume Up/Down button simultaneously for a few seconds.
- Release both buttons when the Slide to Power Off command appears.
- Drag the power off slider to the right, then your phone will be totally off.
- After 30 seconds, turn your phone back on. Press and hold the Side/Power button again until the Apple logo appears.
The soft reset is only applicable if the screen display has not been affected by the crashing issue. Thus, the screen is still responding to touches. Otherwise, follow the steps below to perform a forced restart:
- Quickly press and then release the Volume Up button.
- Quickly press and then release the Volume Down button.
- Finally, press and hold the Side/Power button until the phone boots up again.
Give your phone enough time to be up and running again. Then check Gmail and see if it no longer crashes when launched. If it does, try the next option.
Third solution: Reset network settings to fix Gmail that keeps crashing after iOS 13.2.3 on iPhone XR.
Network related errors can also be the underlying cause as to why Gmail app keeps on crashing after iOS 13.2.3 update. And an effective way to clear out such trigger is by doing a reset network settings on your device. This reset does not cause any data loss, but will delete current network settings, Wi-Fi passwords, VPN settings, and current cellular network settings including those erratic values and options that caused the issue to emerge. Here is how its’ done:
- From Home, launch the Settings app.
- Select General.
- Scroll down to and tap on Reset.
- Then select the Reset network settings option.
- Enter your device passcode when asked, and then continue.
- Then tap to confirm reset network settings on your iPhone XS Max device.
Your phone will reboot automatically after the reset. Once back on, set-up your Wi-Fi network again to reconnect. Then check if Gmail is already working.
Fourth solution: Update Gmail app to fix crashing issue after iOS 13.2.3.
With iOS 13 beta and later versions, apps that you have downloaded from the App Store will update automatically by default, without receiving update notifications. However, if you haven’t set your installed apps for automatic updates, you can also update the apps manually. And it is also possible that your Gmail app keeps crashing after the new system update because the app has not been updated. Thus, its version can no longer cope with your phone’s current platform. To rule this out, update your Gmail app using these steps:
- From Home go to Settings.
- Select your Profile icon.
- Scroll down to the updates section to see the list of pending apps updates.
- Search for Gmail app then tap Update to install its latest version.
- Otherwise, tap Update All to install all pending apps updates at once. Doing so will also prevent any of these in-apps to err in the future.
There is also another way of installing pending apps updates on your phone which is way easier compared to the first one. Here is how:
- From the Home screen, navigate through your apps icons.
- Then long-press the App Store icon.
- Tap Updates from the given options. This will install all pending apps updates on your phone at once.
After installing all the pending apps updates, relaunch Gmail to check if the problem is already fixed. But if continues to crash, troubleshoot further.
Fifth solution: Uninstall then reinstall Gmail.
Erratic app may need to be removed from your phone’s system in the event that the problem still persists after doing the basics. This is because the app is no longer responding or following a simple command which is to launch itself. Thus, giving it a clean start may help fix the crashing issue. To delete the app from your phone, follow these steps:
- Launch the Settings app from Home.
- Select General.
- Then tap on iPhone Storage.
- Select Gmail app and tap Delete App to delete/uninstall the app.
Once the app has been deleted, restart (soft reset) your iPhone XR to make sure that there is no remaining traces or cache files left from this corrupted app. Thus, completely refreshing your phone’s system. Afterwards, reinstall the app using the steps below:
- Open the App Store.
- Select your Apple Profile ID on the top-right corner of the screen.
- Tap the search icon and key in Gmail app.
- Then follow the onscreen instructions to install the latest version of the Gmail app on your iPhone XR device.
Once you have reinstalled Gmail successfully, restart (soft reset) your iPhone XR then launch Gmail if it is already back to its workable state.
Is the Gmail app still crashing up to this point?
If none of the applicable procedures fix the Gmail crashing issue, it is possible that the problem isn’t addressable by end-users. Hence, it is ideal to escalate the issue to Google Support. It’s possible that the Gmail server is currently down, and therefore, the service isn’t accessible as for the moment. But if you think the problem is inflicted by the recent iOS update, you can opt to downgrade or restore from a previous backup and wait for the next iOS update to possibly acquire dedicated fix patch for the problem. You can also contact Apple Support for further assistance and recommendations.