How to fix Facebook app that doesn’t load properly, keeps crashing on your Apple iPhone XR

Facebook is one of the widely used social media platforms at present. Apparently, many people have it on their respective smartphones either Android and iOS devices. For some reasons, Facebook is becoming part of the daily smartphone experience for many. That’s why it certainly would bring a gloomy impact if Facebook is down.

Nevertheless, it’s an inevitable circumstance especially for server-based apps to experience random downtime and errors. Hence you have no choice but to deal with them. On the positive note, these problems are software-related and therefore rectifiable by certain workarounds. To give you some inputs on how to deal with these random Facebook issues, I’ve outlined a few generic solutions for you to refer to. Read on to find out what to do if Facebook app suddenly fails to load or keeps crashing on your iPhone XR handset.

If you happen to find this post while looking for a solution to a different problem, then you may need to drop by our iPhone XR Help Guides since we have already addressed some of the most common issues with this phone. We may already have published articles or troubleshooting guides that could help you fix your problem.

How to troubleshoot iPhone XR with Facebook app that keeps crashing?

Before you troubleshoot application errors, check your Internet connection. Network-based apps and services including Facebook app can become a bit unstable especially when the Internet connection keeps dropping. The same thing happens if your iPhone has no Internet access. The app needs fast and stable Internet access to sync and communicate with the server and process every user’s requests. Otherwise, it won’t be able to work as intended. To clear out minor network problems that might have disrupted Facebook app operations, toggle Wi-Fi off and then back on. If your Internet connection is working perfectly fine but Facebook app is showing the same symptoms, then move on and try any of these subsequent solutions.

First solution: Force close Facebook and other background apps.

If Facebook was working perfectly fine but suddenly failed to load or crash constantly, then the app could be just glitching and and needs a fresh start. To clear out minor app glitches, follow the steps to force close Facebook and any other background apps on your iPhone XR:

  1. Go to the Home screen
  2. Then swipe your finger up and then pause.
  3. Swipe right or left to navigate through the apps preview.
  4. Swipe up on the Facebook app preview to close the app. Do the same to force close the rest of your background apps.

After clearing all background apps and Facebook app, restart your iPhone XR to dump errant cache files on the internal memory. Then try reloading Facebook and see if it’s already working properly.

Second solution: Install pending updates for Facebook app.

App developers push regular updates to keep their apps optimal and free from any sort of bugs and malware. If you haven’t set your Facebook app to auto-update, then you might have missed some important updates that are supposed to keep the app from acting up. In that case, you can manually check for and install pending updates for your Facebook app instead. Here’s how:

  1. Open the App Store from your Home screen.
  2. Go to then tap the Updates section at the bottom right. Doing so will show up a list of apps with pending updates.
  3. Find Facebook then tap the Update button next to its name to install new updates for the app.
  4. If multiple app updates are available, tap the Update All button to update all apps simultaneously.

Reboot your iPhone XR after updating Facebook and other apps to keep things working fine after implementing the new app changes.

Third solution: Reinstall Facebook app on your iPhone XR.

If the problem persists, there’s a higher chance that the app has been totally corrupted and no longer functional. To get Facebook back up and running properly again, you will need to reinstall the app on your iPhone. But before you do that, you must delete the errant Facebook app first with these steps:

  1. Go to the Home screen.
  2. Tap and hold on the Facebook app icon for a few seconds.
  3. When the icons start wobbling, tap the X on the top-left corner of the app icon to delete.
  4. Then tap Delete to remove the application and its data from your iPhone system.

Restart your iPhone after successfully deleting the app then continue with these steps to download and reinstall Facebook on your iPhone XR:

  1. Open the App Store.
  2. Tap Search then type in Facebook to the search field.
  3. Tap the Return key or Search (magnifying glass) icon to begin searching.
  4. Select Facebook app from the search results.
  5. To download and reinstall the application, tap the Cloud icon or Get button next to Facebook.
  6. Follow the rest of the onscreen prompts to complete the entire app installation procedure.

Wait for Facebook to finish installing and then soft reset your iPhone XR again to refresh the system and apply the new changes. After restarting, launch Facebook and see if the problem is fixed.

Fourth solution: Reset network settings on your iPhone XR.

The previous methods should be good enough to clear out any errors that may have destabilized Facebook app on your device. If the problem persists, then you’re likely dealing with a system issue. In this case, you will need to troubleshoot your iPhone software. As your next possible solution to try, perform a network settings reset with these steps:

  1. Tap on Settings from the Home screen.
  2. Select General.
  3. Scroll down to and tap on Reset.
  4. Select the option to Reset network settings.
  5. Enter the passcode to continue.
  6. Tap the option to confirm network settings reset.

Your iPhone should reboot automatically when the reset is finished and then loads the default network options and configuration. Any network problems that caused online apps, particularly Facebook to crash or fail to load properly should already be cleared, To find out, reconnect to your Wi-Fi network and when your iPhone is connected to the Internet, try launching Facebook app and see how it works.

Fifth solution: Reset all settings on your iPhone XR.

Before performing a master reset, try resetting all settings on your iPhone XR to get rid of any erratic system settings configuration on the phone. This can be the key to fixing the problem if invalid options are at fault. Here’s how to carry out this settings reset:

  1. Tap on Settings from the Home screen.
  2. Select General.
  3. Scroll down to and tap on Reset.
  4. Select Reset all settings.
  5. Enter the passcode to continue.
  6. Tap the option to confirm settings reset.

Unlike factory reset, this method does not affect any data stored on the phone memory, thus you won’t lose any personal information from doing so.

Wait for your iPhone to finish resetting and then reboots when done. Then reconnect your iPhone to your Wi-Fi network. Once connected, launch the Facebook app again to see if it’s already working fine and steady. Otherwise, ask further assistance from Facebook support to perform more advanced solutions, if needed.

Seek more help

Report the problem to Facebook Help Center and ask more inputs from community members. Just be sure to relay the whole problem details like how Facebook app end up crashing or not loading properly on your new iPhone XR handset. Also verify if Facebook server is up. While Facebook server is constantly monitored by the support team, random downtime are inevitable.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!