Once the cellular data stopped working after an iOS update, the very first thing you need to do is to turn the cellular data off and on again. To be guided on how to do this stuff and know other methods in addressing a cellular data problem, read further.
Having cellular data not working on an iPhone is one of the various issues that will take over your phone after installing iOS 13.2 update. But it is no longer surprising that software-related errors will come into picture after major software updates. Let us understand this post-iOS update network issue and explore the potential solutions listed in this post. Read on.
Cellular data is a first-rate substitute of obtaining access to online services on your iOS device when Wi-Fi network is not available. However, this feature can get easily interrupted especially when getting an unstable signal from the network tower. Thus, there are other factors that halt the data functions to work as intended particularly after iOS updates. Apart from network connectivity issues, random software glitches and iOS bugs can be among the triggers for the Cellular Data to get interrupted. If you’ve just recently updated to iOS 13.2 on your iPhone X and your cellular data is not working, below are some attainable solutions that will help you fix the problem.
Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our iPhone X Help Guides page to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds.
Fixing cellular data not working after 13.2 on iPhone X
The working state of your cellular data will depend on your account status and the network coverage in your area. If your account is set to access unlimited data on a monthly basis, then the issue couldn’t be tied up with account-related blockings. Otherwise, consult your network service provider and verify your account status.
For the signal strength, ensure that you have a good to excellent network coverage to be able to use the cellular data at its optimum level. In the event that both requisites are met (having good account standing and excellent network coverage), yet the cellular data isn’t working still after iOS 13.2 updates, let’s start troubleshooting your phone and eliminate random software glitches and iOS bugs that invade your phone system.
First solution: Turn your Cellular Data off and on again.
Your phone’s mobile data system could have been corrupted after iOS 13.2 implementation resulting for the cellular data function to fail. To fix this minor flaw, refresh the cellular data feature by turning it off and on again. Here is how:
- Go to Settings from the Home screen.
- Select Cellular.
- Tap the Cellular Data switch to turn off the feature shortly. Then toggle the switch again to re-enable Cellular Data.
You may enable the mobile data for selected apps too. Scroll down to see the list of apps and manage the apps according to your preference.
Second solution: Reboot (soft reset) your iPhone X to fix cellular data that is not working after iOS 13.2.
If refreshing your mobile data fails to fix the problem, might as well try to refresh the entire phone system. Doing so will dump minor software glitches and junk files that intervene your cellular data’s optimal functions. To soft reset your iPhone X, follow these steps:
- Press and hold the Side/Power button and either Volume button until the Slide to Power Off command appears.
- Drag the power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Side/Power button again until the Apple logo appears.
Wait until your phone to finish booting up, and then check your cellular data if it’s already working.
Third solution: Perform the Airplane Mode trick.
The Airplane Mode trick is proven to effectively resolve network connectivity issues on iOS device on many occasions. Nevertheless, a lot of users are in awe to the output this method can offer. Technically, this technique refreshes the phone’s wireless radios and services simultaneously. If you wish to give it a shot, here is how:
- Launch the Settings app from the Home screen.
- Select Airplane Mode.
- Toggle the switch to turn the feature on. Doing so will disable your phone’s wireless radios including Wi-Fi, Bluetooth and Cellular network connections.
- While the Airplane Mode is on, reboot (soft reset) your iPhone X device.
- Then head back to Settings->Airplane Mode and then toggle the switch to disable the feature. By then, all wireless radios and services will be restored.
Once your phone has completely established connection, launch any online apps or services to check if you already have access to the internet while your Cellular Data is on. If your cellular data is still not working, let’s try the next solution and see if it works for you.
Fourth solution: Reset network settings to fix your iOS 13.2 iPhone X with cellular data that is not working.
Invalid network settings can possibly affect your phone’s cellular data function. If your cellular data was working fine until the iOS 13.2 has been installed on your iOS device, then it is possible that the recent system update altered your phone’s network settings which in result causing some of your phone’s functions to fail. To rule this out, reset the network settings to default using these steps:
- Go to Settings from your Home screen.
- Select General.
- Scroll to and tap Reset.
- Then select option to Reset network settings.
- If prompted, enter your device passcode.
- Then select the option to confirm network settings reset.
Wait until your phone boots up completely after the reset. Afterwards, re-enable the features you will be using again including Cellular Data. Then check if you can now access the internet using the cellular data on your device.
Fifth solution: Check for carrier settings update and install when available.
Network carrier also regularly rolls out software update to improve your iPhone’s compatibility state with the current network. Usually, these updates are done automatically. However, there are instances that their network system fails to implement the update on their end due to unknown reasons. In this case, you can manually check your phone for available carrier settings update. Here is how:
- From Home, go to Settings.
- Select General.
- Tap About.
- A pop-up message will appear once carrier settings update is available. Select Update to install the new system settings.
Note that this process will require an internet connection to be accomplished. Since your cellular data isn’t working this time, find available wireless network to connect and gain internet access from.
Your phone will likely reboot by itself after the update. If not, restart (soft reset) your device for proper implementation of the recently installed carrier settings update.
Is cellular data still not working up to this point?
If you fail to correct the issue using the solutions we listed above, you can continue troubleshooting your device. You can try to remove and reinstall your SIM card to eliminate network-related errors affecting your phone’s cellular data functions. Make sure to turn off your phone before removing the SIM card and do it gently to avoid causing further damage. If you feel that this option isn’t that ideal, then you can contact your network service provider and seek further assistance.
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