Updating apps on your iPhone is supposed to be as easy as tapping on screen prompts. But there are some factors that can make such simple things complicated and you will just realize that something is wrong when you find out that your apps just won’t update. If by any chance you will encounter the same issue while trying to update but cannot update apps on your iPhone XR, then you may have to consider reading this entire post.
Highlighted below are helpful tweaks to rule out possible factors that may halt apps from updating on your new iOS device. Read further whenever you need help in troubleshooting this same problem.
Before we actually move on to our troubleshooting, if you’re looking for a solution to a different problem, then make sure to drop in on our iPhone XR help guides for we have already addressed the most common issues with this phone. We may already have published articles that could help you fix your problem.
How to troubleshoot iPhone XR with applications that won’t update
Before you start to troubleshoot, check the available storage of your phone. One of the common reasons as to why updates won’t install is insufficient memory on the phone. This however isn’t likely the case on your end given that what you have is a new phone with very high storage capacity. Nonetheless, it wouldn’t hurt to double check. Aside from the internal memory, also verify and ensure that you’re using the correct Apple ID for your App Store downloads and purchases. To check on this information, go to the App Store-> Updates menu, then select your profile picture or icon on the upper-right corner. Next, tap Purchased then check and see if the app is listed. If it isn’t, then you might have downloaded the app using a different Apple ID hence it won’t and can’t update using the Apple ID in use. In that case, you can delete the app first and then reinstall it using the correct Apple ID you set up on the App Store.
Else, perform these workarounds to rule out other factors that may be halting your iPhone XR apps from updating.
First solution: Turn off app restrictions on your iPhone XR.
Enabling restrictions is essential when it comes to limiting access to apps and services on your phone. However it can also cause troubles when not configured accordingly. To ensure that iTunes & App Store services aren’t barred, turn off restrictions on your iPhone XR with these steps:
- Tap Settings from the Home screen.
- Tap Screen Time.
- Select Content & Privacy Restrictions.
- If prompted, enter the four-digit passcode to continue.
- Toggle the switch next to Content & Privacy.
- Tap Allowed Apps.
- Look for iTunes and & App Store Purchases and make sure it’s enabled.
- Alternatively, you can just toggle the Content & Privacy switch to turn restrictions off for all apps.
After turning off restrictions, reboot iPhone XR to clear cache and data from the memory and to refresh apps and iOS. Here’s how:
- Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
- Release the buttons when the Slide to Power Off command appears.
- Drag the power off slider to the right.
- After 30 seconds, press and hold the Power/Side button again until the phone reboots.
Wait until your phone boots up and then retry updating apps on the App Store.
Second solution: Sign out and back in to the App Store.
To rule out invalid account credentials or other account-related issues from the underlying causes, try signing out and back into the App Store. Here’s how:
- From your Home screen, tap on Settings.
- Select iTunes & App Store.
- Tap your Apple ID (email address)
- Select the option to Sign Out
- Go back to Settings->iTunes & App Store menu, then tap the Apple ID to Sign In again. Be sure to enter the correct Apple ID and password.
After successfully signing in, launch the App Store and retry updating apps.
Third solution: Update your iPhone software to the latest version available.
Installing the latest iOS update for your iPhone may also resolve the issue if software bugs or system errors are halting apps from updating. If your phone is connected to the Internet and has ample of battery life, check for and install new iOS update wirelessly with these steps:
- Tap Settings from the Home screen.
- Select General.
- Then tap on Software Update.
An update notification will show up if a new update is available. Read the update information then follow the onscreen instructions to download and install the update on your phone. After the update is successfully installed, restart your iPhone to apply the new system changes and to clear junk files from the internal memory. Doing so will also prevent any apps from acting up from the recent platform transition.
Fourth solution: Check and manage date and time settings on your iPhone XR.
The App Store app may not be able to sync with the server if the date and time on your phone are set incorrectly. As a result, apps won’t be able to update. To rule this out, check and manage date and time settings on your iPhone XR with these steps:
- Tap Settings from your Home screen.
- Select General.
- Tap Date & Time.
- Toggle the Set Automatically button to turn it on. This will prompt your phone to use automatic date and time settings based on your current time zone.
If the date and time are already set automatically but incorrect, try setting it manually by tapping on the date or time field respectively. Reboot your iPhone after adjusting the date and time settings and then retry updating apps through the App Store.
Fifth solution: Reset all settings on your iPhone XR.
Performing this reset can help fix the problem if invalid settings or incorrect options are to blame. Resetting all settings works by erasing all customized settings and then restores the default values or original configuration. This won’t affect any saved data on the phone memory, so you don’t need to back up files before doing so. Here’s how it works:
- From the Home screen, tap on Settings.
- Tap General.
- Scroll down to and tap Reset.
- Select the option to Reset all settings.
- If prompted, enter your device passcode.
- Then tap the option to confirm all settings reset.
Your phone will restart by itself when the reset is finished and then loads the default options and system settings. This means you need to re-enable Wi-Fi to reconnect to your Wi-Fi network and use the Internet and online services on your phone again.
After reconnecting, open the App Store and then try to see if you can now update apps.
Clear App Store Cache. Clearing cache from the App Store can also help if errant cached files are halting apps from updating. Unlike Android apps, there’s no specific option for you to clear app cache and data on iOS apps. But there’s a tweak to clear cache from the App Store. Here’s how it’s done:
- Tap to open the App Store from your Home screen.
- Scroll down to the tabs/icons at the bottom of the App Store main screen.
- Then tap on any of these icons 10 times, consecutively. You will then notice that the app seems to restart and takes you to the first tab. This would be an indication that the App Store cache is cleared.
Close then restart the app and retry updating apps.
Update apps through iTunes. If none of the above solutions helps and your apps still won’t update, then you can try updating apps through iTunes instead. Considering you already have the latest version of iTunes installed on your computer, follow these steps to update apps using iTunes:
- Connect your iPhone to your computer via USB/Lightning cable then launch iTunes.
- From the iTunes screen, select Apps from the drop-down menu on the upper-left.
- Click the Updates button beneath the upper window.
- Then click the icon of the app you want to update.
- Click the Update button from the section that opens.
When you’re done updating apps, sync your iPhone as you normally do and then install the updated.
Contact Apple Support. For further assistance and other recommendations, contact Apple Support to report the issue. There may be some other advanced settings/options on the phone that needs to be adjusted to allow apps to update.
I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!