How to fix Apple iPhone XS that has no WiFi Internet

There are many possible reasons as to why an iPhone loses WiFi Internet connection. Random firmware crashes on the wireless router, network outages, incorrect network settings on the phone, corrupted WiFi network, and bad updates are among the underlying causes.

Highlighted below are potential solutions and workarounds that are used to troubleshoot similar issue on the iPhone XS. We will consider every possibility and rule them out one by one until we can fix the problem. So, read on to learn what to do if your iPhone XS has no WiFi internet.

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.

Troubleshooting iPhone XS that keeps losing WiFi Internet

When a high-end smartphone like your iPhone XS starts to keep disconnecting from the network or loses WiFi connectivity, you must start troubleshooting from your phone. All you need to do is rule out all possible causes and here are the things you need to do:

First solution: Power cycle (reboot) your wireless modem/router.

Before you troubleshoot your iPhone, check first if the symptoms occur to all your WiFi enabled devices. If all devices that are connected to the same wireless router/modem are experiencing the same symptoms, then that’s an apparent reason that something is wrong with the network equipment. In that case, power cycling the router/modem is recommended. Doing so clears out minor firmware crashes and associated glitches from the network equipment. Here’s how it’s done:

  1. On the router/modem, press the Power button until it turns off.
  2. While the router/modem is off, unplug the AC adapter from the power outlet/source for at least 1 minute.
  3. After the elapsed time, plug the AC adapter back in, and then press the Power button again to turn the router/modem on.

Wait until the signal indicators on the router/modem become stable, then connect your iPhone to the WiFi network, open your browser to check various websites and see if you already have WiFi internet access.

ALSO READ: How to fix iPhone XS Bluetooth pairing error or unable to pair

Second solution: Reboot (soft reset) your iPhone XS.

Minor software issues affecting the WiFi system on your iPhone could also be the main reason why your device isn’t getting WiFi Internet access. To eliminate these factors and to refresh your phone’s memory and network system, reboot or soft reset the device with these steps:

  1. Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
  2. When the Slide to Power Off command appears, release the buttons.
  3. Then drag the power off slider to the right to completely turn off the phone.
  4. Wait for 30 seconds then press and hold the Side/Power button again until the Apple logo appears.

Once your phone is already back on, connect it to the wireless network and check it is already acquiring internet connection.

Third solution: Enable and disable Airplane Mode on your iPhone XS.

All the wireless radios like WiFi and Bluetooth connections will be disabled once the Airplane Mode is turned on. This so-called Airplane Mode trick is known to fix WiFi connectivity issues and is considered the basic solution for WiFi issues on smartphones. If you wish to try this trick, here are the steps:

  1. From the Home screen, go to Settings.
  2. Select the Airplane Mode menu.
  3. Toggle the Airplane Mode switch to enable the feature. The wireless functions will automatically be disabled on your iPhone.
  4. Then, restart (soft reset) your iPhone.
  5. Once the iPhone is back on, go back to Settings.
  6. Tap the Airplane Mode menu and then toggle the Airplane mode switch to disable the feature again.

Allow your device to re-enable its wireless services. Reconnect to your WiFi network and see if the problem is gone. If your iPhone XS still has no WiFi Internet, then move on to the next solution.

ALSO READ: How to fix an iPhone XS that keeps lagging and freezing

Fourth solution: Delete/forget WiFi network from your iPhone XS.

It is also possible that the wireless network that your phone is currently connected has been corrupted that is why you are no longer have internet access. Therefore, it is recommended to delete the corrupted WiFi network and set it up again to refresh its system. To forget the WiFi network and set it up again on your iPhone, follow these steps:

  1. From the Home screen, go to Settings.
  2. Tap the WiFi menu.
  3. Scroll down to locate the WiFi network that you want to delete and tap the information “i” icon next to it.
  4. Tap Forget This Network when prompted.
  5. Then select Forget to confirm.

If multiple WiFi networks are saved on your iPhone, follow the same steps to delete them all. Doing so will prevent any of these networks from causing conflict or interfering with the selected WiFi network.

After deleting all saved WiFi networks, reboot the phone to dump its network caches and then go back to Settings-> WiFi menu to re-add and reconnect to your WiFi network. Be sure to enter the correct WiFi password so that the connection would become successful. See if that solves the WiFi internet issue on your iPhone XS.

Fifth solution: Reset network settings on your iPhone XS.

If you have recently customized your network settings or installed a new update then suddenly you’ve lost connection to the Internet, chances are that something went wrong with the settings and that could have caused your device to get disconnected from WiFi. It could be due to some invalid options or some modified network values are causing conflicts. To rule this out, resetting the network settings on your iPhone XS can help. Doing so erases your recent network modifications and then restores the default network values and options. Here’s how it’s done:

  1. From the Home screen, go to Settings.
  2. Select General.
  3. Scroll down to and tap Reset.
  4. Select Reset Network Settings from the options.
  5. Enter your device code when prompted to continue.
  6. Then tap Reset Network Settings again to confirm the reset.

When the network reset is finished, your phone will automatically restart. By then you can re-enable WiFi on your phone settings and connect to the WiFi network again. Check your Internet connection by launching a browser app then navigate to different websites. If the problem continues, then you may have to consider resorting to iOS restore.

Sixth solution: Restore your iPhone XS to its default/factory settings (master reset).

The underlying cause of the problem might be too complex that it requires more advanced solutions. At this point, your next option would be a factory reset. This resets your device and restores its factory default settings. All your saved data such as app downloads, photos, videos, contacts, and other personal information will be deleted. So if you wish to proceed, be sure to back them up first. You can back up your iPhone data to iCloud and then perform a factory reset through settings.

  1. From the Home screen, go to Settings.
  2. Select General.
  3. Scroll down to and tap Reset.
  4. Then select Erase All Content and Settings option.
  5. When prompted, enter your device code to continue.
  6. Then tap the option to confirm factory reset on your iPhone.

Your phone will reboot itself after the reset. Once it’s back up and running, the default settings are restored. To use necessary features, you can use the start-up wizard to set up your iPhone as new.

Alternatively, you can manually erase and restore your iPhone XS to a most recent iOS backup through iTunes. To get this done, you will need to use a computer, either Windows or Mac with the latest version of iTunes app in it. Then connect your iPhone to the computer via USB cable or Lightning cable and wait for it to sync with iTunes.

Your computer must also be connected to WiFi to allow iTunes to download the latest software for your iPhone from the Apple server.

After the reset, software-related errors are typically cleared out and so any associated problems on your phone should already be gone. To check if that’s what you get, open your browser and try navigating through different websites to see if they’re all loading up this time. Be sure to connect to your WiFi network too.

ALSO READ: How to fix an Apple iPhone XS that cannot open email attachments, unsupported file error

Still has no WiFi Internet on your iPhone XS?

If your iPhone XS is still unable to connect to WiFi internet, then you may now escalate the problem to Apple Support or to your Internet service provider. If you suspect that the problem is with the network equipment, you can ask your Internet service provider to reset your wireless router/modem from their end. Otherwise, take it to the nearest authorized shop for service.

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