Frequent app crashes in mobile devices often denote a memory problem like when the internal storage space is shrinking. The same thing can occur if your phone’s operating system is afflicted by some malwares. Generally, they’re tagged among other performance issues among smartphones. The chances of obtaining permanent solution may vary depending on the underlying cause. Should the symptoms be attributed to minor software errors, then they can be resolved at home using generic solutions. Otherwise, you will need to resort to system resets.
To give you some inputs on how to fix the problem, I’ve mapped a few applicable solutions for you to try on whenever you decide to troubleshoot your device. The following steps however are specifically applied to the iPhone XR interface or iOS 12. Feel free to refer to this walkthrough when dealing with a similar issue on the same iPhone or other iOS 12 devices.
Before we move on, if you are looking for a solution to a different problem, then take time to visit our iPhone XR Help Guides as we’ve already addressed some of the most common issues with this iPhone. There could already be articles that could help you fix your phone.
How to troubleshoot iPhone XR with apps that keep closing unexpectedly
Before you begin troubleshooting software errors on your iPhone XR, verify which apps are showing the symptoms. If the affected apps are network-based or online apps, check and ensure that your iPhone has stable Internet connection. Online applications may not be able to work properly whenever the Internet connection is unstable or constantly dropping. As a result, the apps would fail to load or may be able to but suddenly crash. In this case, rebooting the wireless router or modem can help. If the Internet connection is all good but still your iPhone XR apps are closing unexpectedly, then try to rule out system issues with these procedures.
First solution: Force close background apps then restart your iPhone XR.
Previously opened apps that weren’t closed might have gone rogue and eventually caused other apps to act up. These apps could be any of the background apps that are running on your iPhone XR. To rule this out, follow these steps to force close or clear all background apps from your iPhone XR and then refresh iOS:
- From the Home screen, swipe your finger up and then pause.
- Swipe right or left to navigate through the apps preview.
- Then swipe up on an app preview to close it.
- Do the same to close the rest of background apps.
After clearing all background apps, continue with these steps to reboot/soft reset your iPhone XR to clear all cached files including corrupted temporary data from the phone memory. Here’s how:
- Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
- Release the buttons when the Slide to Power Off command appears.
- Drag the power off slider to the right.
- After 30 seconds, press and hold the Power/Side button again until the phone boots up.
Wait until your iPhone is finished restarting and as soon as it boots up, retry loading the problematic apps to find out whether or not the problem is resolved.
Second solution: Install pending app updates on your iPhone XR.
Rogue apps can also be fixed by an update. Like iOS devices, apps also receive periodic updates pushed by their respective developers/creator as way of maintaining the app’s performance and likewise to offer fix patches to get rid of any existing flaws from random app bugs. To manually check for and update apps on your iPhone XR, simply follow these steps:
- Open the App Store.
- Navigate to the Updates section. A list of apps with pending updates will then pop up.
- Tap the Update button next to the name of the app to update individual apps.
- Tap the Update All button on the upper right side of the screen to update all apps at once.
Reboot your iPhone when all apps are finished updating. Doing so will ensure that all new app chances are applied accordingly. This also helps refresh the phone memory and operating system.
Third solution: Install the latest iOS version available for your iPhone XR.
Installing the latest iOS version on your iPhone is also recommended to ensure optimum performance on your device. Aside from bringing in new features, iOS updates also contain fix patches to address existing system issues on the phone including symptoms from random bugs. If your iPhone can connect to Wi-Fi Internet, then you can check for available OTA or over-the-air updates to download and install. Here’s how to get started:
- Tap Settings from Home.
- Select General.
- Tap Software Update.
You will see update details if a new iOS version is available for your iPhone. Read the update notes and then tap the option to Download and Install whenever you’re all set to update your device.
After installing the latest iOS update, reboot your iPhone to implement the recent system changes and then see how your apps behave with the new platform installed.
Fourth solution: Reset all settings on your iPhone XR.
If your apps are still closing automatically, then you can try resetting all settings on your device. This should help if the problem started after you made changes to your iPhone settings. This reset works by simply deleting all customized settings from the phone thus addresses existing issues tied to invalid settings configuration. All these are done without deleting any of your saved information. Here’s how it’s done:
- Tap Settings from the Home screen.
- Select General.
- Scroll down and tap on Reset.
- Select the option to Reset all Settings.
- Enter your device passcode, when asked to proceed.
- Then tap the option to confirm settings reset.
After the settings reset, your iPhone reboots. Wait until it finished booting up and then test your apps performance. You may need to reconnect to Wi-Fi internet to use online apps and services on your iPhone again.
Fifth solution: Reinstall errant apps on your iPhone XR.
Apps that continue to crash or close unexpectedly after applying the previous solutions are more likely corrupted and therefore no longer able to working unless reinstalled. That being said, you can try deleting and then reinstalling bad apps on your iPhone XR with these steps:
- From the Home screen, tap and hold on an app icon until the icons start jiggling.
- Tap the X on the rogue app’s icon.
- Read the warning prompt, and then select Delete to confirm deletion of the app.
- Reboot your iPhone XR (soft reset) after deleting all rogue apps.
- Then open the App Store.
- Search for the latest version of the apps that you want to reinstall.
- Tap the Cloud icon or Get button to download and reinstall the app.
Reboot your iPhone XR after reinstalling apps to refresh iOS and to dump junk files that may cause conflict on the phone’s internal memory.
If your iPhone XR apps are still closing unexpectedly after exhausting all prior solutions, then it likely denotes a more complex system issues like major system data corruption. In that case, a full system reset or iOS restore would be necessary. Your last possible options to try on would be a factory reset, recovery mode restore and DFU mode restore. Any of these methods should be able to deal with major system problems causing these symptoms on your iPhone XR.
For other options and advanced solutions, contact the developer of these rogue apps to report the problem and ask more help with the fix.
I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!