My iPhone Won't Ring After iOS 13.3. Here's the Fix!

If your iPhone won’t ring, you could miss important phone calls as you won’t be able to hear incoming call alert sound. This usually happens if your iPhone is muted. But there are also some instances when the iPhone doesn’t ring even if the ringer switch isn’t set to mute, especially after installing an iOS update.

In this case, the problem is most likely due to some software glitches and a buggy iOS. To fix the problem, you need to figure out the underlying cause to eliminate. This is when you need to troubleshoot your device. If you’re here for this reason, then you can use the highlighted solutions below. Read on to learn what to do if your iPhone won’t ring after installing iOS 13.3 update.

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Help Guides for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.

Fixing an Apple iPhone that won’t ring after iOS 13.3

Before you start, check and ensure that your iPhone is not silenced or muted. On the upper-left side of your iPhone is a tangible mute switch. Given the location of this switch makes it possible for the phone to be muted unintentionally. That said, check the position of the switch and flip it needed. To enable sounds, the switch must be in-line with the volume rocker (above). Make sure that it’s in that position.

If your iPhone still won’t ring even if it’s set to ring mode, try these subsequent solutions to determine and eliminate the possible culprits. Don’t forget to test sound after performing each method to find out whether or not the problem is solved.

First solution: Flip the ringer switch then reboot your iPhone.

Flipping the ringer switch up or down is the way of turning the iPhone sound on or off. When this switch is in-line with the volume rocker, it means that your iPhone ringer is turned on thus, you should hear your iPhone sound.

If you see an orange bar line or stripe on the Ring/Silent switch, it means that your phone is muted. In this case, you have to flip the switch upwards to activate ring mode and to enable your phone’s sound functions. You will then see the ringer volume icon on the phone screen. This denotes that sound alerts for calls, texts, and app notifications are now audible.

After making necessary changes, reboot your iPhone. Then make a test call to check if your iPhone is already ringing. However, if your phone still won’t ring, then move on to the next procedure.

ALSO READ: How to fix email sending error on iPhone XR Gmail app

Second solution: Adjust the volume level to fix iPhone that won’t ring after iOS 13.3.

If you’ve set your device to adjust volume level through the physical volume controls, try to press the Volume Up key on its side to increase the volume or sound level. Do that and see if it solves the problem.

Alternatively, you can use the volume controls through your iPhone settings when adjusting sound level. Here’s how to get there:

From the Home screen, tap on Settings.
Tap Sounds & Haptics.
Drag the Ringer and Alerts slider to the right to increase the volume on your phone.

If your iPhone is still won’t ring after doing this, it’s possible the audio is channeled through a Bluetooth device. Move on to the next procedure.

Third solution: Turn off Bluetooth to fix iPhone that is not ringing.

You won’t hear any sound coming from your iPhone’s built-in speakers if it’s currently paired or connected to a Bluetooth-enabled audio device. If Bluetooth is enabled and your iPhone is in pairing mode, the sound/audio outputs are bypassed and routed straight to its paired device. To make sure this isn’t the cause of the problem, turn off Bluetooth on your iPhone to disconnect it from any Bluetooth accessory. Here’s how:

Tap Settings from your Home screen.
Tap Bluetooth.
Toggle the switch to turn Bluetooth off.

After turning Bluetooth off, reboot your iPhone to refresh its memory. Then test to see if you can hear it ringing this time. If it still not ringing, perhaps it’s the DND that’s preventing it.

Fourth solution: Turn off Do Not Disturb.

Another feature that can cause your iPhone to silence is the Do Not Disturb feature. As the name implies, this feature stops your iPhone from ringing sound for incoming calls, messages, and app notifications. Either you had this feature enabled or the iOS update automatically overridden the DND settings, turning this feature off will likely to resolve the problem. Follow these steps to turn off Do Not Disturb on your iPhone:

Tap Settings from Home.
Tap Do Not Disturb.
Turn off the switch next to Do Not Disturb

You can also turn off Do Not Disturb from the Control Center. To get starter, just refer to these steps:

Swipe up from the bottom of the screen. Doing so opens the Control Center.
Tap the crescent moon-like icon to turn Do Not Disturb on or off.

On an iPhone X or newer iPhone, simply swipe down from the top-right corner of the Home screen to open the Control Center and then tap the Do Not Disturb (crescent moon icon) to turn the feature on or off. After making sure it’s not the DND and your iPhone is still not ringing, then try the next solution.

Fifth solution: Change ringtone.

Some people who had encountered the same problem wherein their iPhone was not ringing found out that the ringtone was the problem. It turned out that the selected ringtone is None, which means that no ringtone assigned for incoming call alerts. To make sure this isn’t the cause of the problem, follow these steps to check the ringtone settings and change to other ringtones if needed:

From your Home screen, tap on Settings.
Tap Sounds.
Go to Sounds and Vibration Patterns then tap Ringtone style=”font-weight: 400;”>.

Select a ringtone then test to see if you can hear your iPhone sound.

Choose the ringtone that’s loud enough for you to hear it when your iPhone is ringing.

Sixth solution: Turn off vibration.

Another possibility is that vibration is turned on. If vibration is enabled, your phone doesn’t ring for incoming calls or texts but only vibrates. To configure this setting, follow these steps:

Tap Settings from your Home screen.
Scroll down and tap on Sounds.
Toggle the switch to turn off the Vibrate on Ring and Vibrate on Silent buttons.

Test your phone again and see if you hear its sound. If your iPhone won’t ring still, move on to the next solution.

Seventh solution: Reset all settings to fix iPhone that’s not ringing after iOS 13.3.

Major software update has the tendency to override or automatically alter your device’s settings. And there might be some values or options that were changed after the update, creating conflict with your iPhone’s audio system. To clear out invalid settings and misconfigured options, try to reset all settings on your iPhone. Doing so erases all customized settings and then restores the default values and options. Performing this reset does not result to permanent data loss as it doesn’t affect any saved information on the internal memory. So you can do it without creating backups. Here’s how to get started:

From the Home screen, tap on Settings.
Tap General.
Scroll down and tap on Reset.
Select the option to Reset all settings.

You may be asked to enter your passcode to proceed. If that’s so, then enter the correct passcode to confirm that you want to reset all settings on your phone.

After the reset, the phone reboots itself and then loads up the default values and options. This means that you need to re-enable the features that you want to use on your phone again. Don’t forget to check the volume level and ensure that it’s still set to a higher level.

Last resort: Erase your iPhone and restore its factory defaults.

If nothing else works, then that’s when you consider opting for full system reset or factory reset. This is often needed if the problem is due to some complex system errors that could not be rectified by the initial tweaks. Before you proceed, be sure to back up all your important files as they will all be wiped out in the process. Once the backup is secured, proceed with these steps to factory reset your iPhone through settings menu:

Tap Settings from your Home screen.
Tap General.
Scroll down and tap on Reset.
Choose the option to Erase all content and settings.
Enter your device passcode if prompted.
Then tap the option to confirm that you want to erase and restore your iPhone to its factory defaults.

Allow the device to finish resetting and then restarts when done. By then you can proceed with the initial setup process and set up your iPhone as new. Software-related errors are already removed so any associated problems including no ringing issue are likewise resolved.

What to do next if your iPhone still won’t ring?

If your iPhone is still not ringing after performing all the above procedures, then it’s possible that hardware damage is present. Perhaps the iPhone speaker gets damaged from previous incidents of accidental dropping or liquid exposure. If that’s the case, then your iPhone needs repair. You can take your device to the nearest Apple service center in your area and have it scrutinized by an iPhone technician. If your iPhone is still covered by the Apple Care warranty, availing for service or unit replacement warranty would be a better choice. Talk to your carrier if you have further questions on how to avail for iPhone warranty.