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Nexus 5X Help Guides


Nexus 5X

What issue are you experiencing?

Network

  • No service, Emergency calls only
  • Nexus intermittently dropping network signal
  • Wi-Fi connection issues
  • No mobile data connection
  • Can’t answer incoming calls
Messaging
  • Can’t receive text messages
  • Can’t send or receive picture messages
  • Messages displayed in the wrong order
Software
  • GPS not tracking location accurately
  • How to activate “OK Google” voice command
  • Apps crashing or closing randomly
  • Google Search bar not working
  • Can’t use screen during phone calls
  • “New Voicemail” notification won’t clear
How-to
  • How to block calls & text messages
  • How to toggle Airplane Mode
  • How to remove an email or other account
  • How to change the default SMS app
  • How to perform a hard reset
  • How to perform a backup & restore

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