The Android 10 update was supposed to fix the issues reported by many users. However, some owners complained because their Galaxy S10 won’t turn on anymore after the recent update.
When this problem occurs, you have to immediately check your phone for signs of physical or liquid damage. If there’s none, then it’s probably just a minor issue with the firmware and if that’s the case, you’ll be able to fix it on your own.
In this post, I will guide you in troubleshooting your Galaxy S10 that would no longer power back up after installing the Android 10 update.
My Galaxy S10 Won’t Turn On! What Should I Do?
What you need to do is rule out the possibility that it is just a firmware issue. You only need a couple of procedures to be able to do that. They are as follows:
- Try Doing The Forced Restart
If the installation of the new firmware was successful and then this problem occurred, it is almost certain to assume that it’s just a firmware crash. That’s often the case with devices whose screens turned black for no apparent reason.
While a system crash is not a serious problem, it will render your phone unusable since it will not respond, no matter how many times or how long you press or hold the power key.
However, the Forced Restart may be able to help you. In fact, it’s the most effective solution when it comes to system crashes. Here’s how it’s done on your Galaxy S10.
Step 1: Press the Volume Down button and the Power key at the same time.
Step 2: Hold both keys for 15 seconds or more.
Step 3: If the logo shows on the screen, release the keys and wait for your phone to complete the boot process.
However, if your phone is still not responding after this, try doing the same procedure a few more times before you move on to the next solution.
- Charge Your Phone And Do The Forced Restart
After doing the first procedure a few times and still your Galaxy S10 won’t turn on, what you have to do next is charge it. It can be just a minor battery drain issue, or you may not have noticed your device was running low on battery.
There are times when the firmware would crash if you allow it to run out of battery. It’s because some services may not be properly shut down before the device powers off. If it’s the case of the drained battery and resulted in a crash, then it’s normal that your phone won’t show the charging symbol when you connect it to its charger.
But even so, leave it connected to its charger for a few minutes. For you to be guided properly, follow these steps.
Step 1: Connect the charger to a working wall outlet.
Step 2: Using the original cable, connect your phone to its charger.
Step 3: Leave the S10 connected to the power adapter for 10 minutes regardless whether the charging symbol shows or not.
Step 4: After 10 minutes and while the phone is still connected to its charger, press and hold the Volume Down button and Power key for 15 seconds or more.
If you’re able to make your Galaxy S10 power up with any of these procedures, then the problem should have been just with the firmware. But if it still won’t turn on or won’t respond even after doing the second procedure, then it’s time you brought it to the tech and have the phone checked.
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