Having a no sound issue on your iPhone X after installing the latest iOS 13.3 update, is indeed irritating. No sound problem on an iOS device in general could mean you will be missing phone calls because notification sound alerts are not working.
Notification for alarms won’t work as well so there is a tendency that you’ll miss scheduled business or personal meetings. Or worse, you won’t be able to play or watch videos as your iPhone X is no longer producing any sounds.
Luckily, there are still potential solutions that you can apply in your end to fix the no sound issue on your iOS device. Read further and learn how you can address iPhone X no sound issue.
Troubleshooting no sound issue on iPhone X
The no sound problem on your iPhone X can be both hardware and software-related. However, if the problem emerged after iOS 13.3 update and you never had this issue before, then it’s possible that the main culprit is an iOS bug. Even so, the following troubleshooting guides we have listed below should be able to clear out all possible triggers. Carefully follow each guide to effectively fix the speaker issue on your iPhone X device.
First solution: Make sure that your iPhone X is not on Silent Mode.
The Ringer/Silent switch is located on the left-side of your iPhone X and it is possible that you accidentally flipped this switch making your iPhone X unable to produce sounds in any form. If this is the main reason why your iOS device has no sound output after an iOS update, all you need to do is to check the Ringer/Silent switch and adjust when needed. The indication that your iPhone is on Silent Mode is that the switch is on the orange side. In this case, you just need to flip back the switch to the other side. Here’s what you need to do:
- Flip the switch upward to enable Ring mode on your iPhone X.
- But if your iPhone is already on Ringer Mode, flip the switch downward to enable Silent mode for at least 30 seconds then flip the switch upward again to enable the Ring mode.
Afterwards, restart (soft reset) your iPhone X to make sure that changes will be properly implemented. This will also dump out cache files stored on your phone’s internal memory that may have affected your iPhone’s audio system. To soft reset your iPhone X, follow these steps:
- Press and hold the Side/Power button and either Volume Up/Down buttons simultaneously for a few seconds.
- Release both buttons when the Slide to Power Off command appears on the screen.
- Then drag the power off slider towards the right to shut off your iPhone X.
- After about 30 seconds, and then press the Side/Power button again and release when the Apple logo appears.
After you flipped the Ring/Silent Mode switch and restarted the iPhone, check if the audio is already working. Launch a sound-enabled app, call your own number, and send yourself a text message to ensure that the audio output is audible. If the sound problem persists, troubleshoot your iPhone X further.
Second solution: Toggle Do Not Disturb (DND) feature to fix no sound issue on iPhone X after iOS 13.3 implementation.
The iOS update could have automatically overridden your iPhone’s settings and DND feature is enabled. Once your iPhone is on DND mode, all incoming calls and notifications alerts will be silenced. Another indication this feature is enabled is when you see a moon icon on the status bar. There is also a chance that your iPhone is left on DND mode even if this feature is currently disabled. With or without the moon icon visible, you need to toggle the DND switch. Here is how:
- Launch the Settings app from the Home screen.
- Scroll down to and select Do Not Disturb.
- Toggle the switch to turn off the feature.
- If it is currently off, toggle the switch for at least 3 seconds to turn it on. Afterwards, disable the DND feature again.
We also recommend restarting (soft reset) your iPhone X afterwards. Doing so will refresh your phone’s system. Then check if your iPhone is already producing sounds. If your still having iPhone X no sound issue, move on to the next attainable solution.
Third solution: Disconnect Bluetooth accessories to fix iPhone X with no sound issue after iOS 13.3 update.
It is also possible that your iPhone is connected to a Bluetooth-enabled device, and therefore its audio outputs will be routed to the paired device. If you no longer use the Bluetooth device this time, you can unpaired and disconnect the device using these steps:
- From Home, launch the Settings app.
- Select the Bluetooth menu.
- Tap the information “i” icon next to the paired device then toggle to disconnect.
Alternatively, you can also turn off the Bluetooth feature to make sure that your iPhone device won’t be automatically connected to any Bluetooth-enabled devices within range. Simply toggle the Bluetooth menu to turn if off. In addition, you can delete all saved Bluetooth devices. Afterwards, restart (soft reset) your iPhone X and make sure that the audio has been restored.
Fourth solution: Reset all settings on your iPhone X.
In the event that you are still experiencing no sound problem on your iPhone X up to this point, might as well delete all customized settings on your iOS device. Doing so will eliminate any erratic values and options that hindered your iPhone to produce any sounds. This reset does not result in a complete data loss so backing up your saved files won’t be necessary this time. To reset all settings, follow these steps:
- From your Home screen, access the Settings app.
- Select General.
- Scroll down to and tap on Reset.
- Then select Reset all settings from the given options.
- Enter your device passcode when asked to continue.
- Then tap the option to confirm all settings reset on your iPhone X device.
Your iPhone will reboot by itself after the reset and then restores the original values and options. Once done, you can start to re-enable the features that you will be using again. Then check your iPhone X and see if already has audio output. If the iPhone X no sound issue still persists, troubleshoot your iOS device further.
Fifth solution: Perform a factory reset to fix the audio problem on your iPhone X.
If the previous reset didn’t correct the sound problem on your iPhone, wiping everything from your phone’s memory is deemed to be your last option. This method will not only wipe all your important files but also any major software glitches and tough iOS bug affecting your iPhone’s audio system. If you wish to try this option, you need to back-up your files with either iCloud or iTunes beforehand. If you’re set, proceed to restore your iPhone X to factory default settings using these steps:
- From the Home screen, open the Settings app.
- Select General.
- Scroll to and select Reset.
- Tap on Erase all content and settings option.
- When prompted, enter your device passcode then continue.
- Then tap the option to confirm the factory reset on your iPhone X.
Wait until the factory reset is done. Then follow the onscreen instructions to set up your iPhone as new again. You may start configuring your iOS device again and enable necessary features. And don’t forget to check the audio output of your iPhone X, and make sure that the problem has been cleared out.
Is your iPhone X still not producing any sound?
If your iPhone X is still not producing any sound, there may be a need to bring your iPhone to a technician for some assessment. Though the no sound problem started after an iOS update, there is still a big chance that your iPhone X is having a hardware damage or physical issue. As a result, you are still not getting any sounds after performing the set of troubleshooting guides above. You can contact Apple Support to schedule an appointment or drop by to your nearest Apple Store office for further assistance and recommendations.