Spotify is among the famous audio and video music streaming services that can now be accessed on iOS devices. During the recent iOS update, this app started to act up and frequently crashes when launched. Little did we know that when an app keeps on crashing after major software updates, it is also an indication that this app has become buggy and corrupted. Mapped out below are effective fixes for Spotify app that keeps crashing after iOS 13.2 update, which are proven and tested by other iOS users who were having the same issue. Read on.
But before anything else, if you are looking for a solution to a different problem, then drop in on our iPhone XS Help Guides page for we have already solved some of the most common problems with this device. Try to find issues that are similar to yours and feel free to use our workarounds and solutions.
Troubleshooting Spotify that keeps crashing after iOS 13.2 on iPhone XS
Random software glitches, network connectivity issues, and iOS bugs are among the possible factors for the frequent crashing of Spotify on your iOS 13.2 iPhone XS to emerge. To clear out these possible triggers, check out the workarounds we have listed below.
First solution: Force close Spotify app and then re-launch.
Crashing problem on an app can be right away corrected by giving the app a clean and fresh start. Doing so will eliminate random glitches that trigger the app to crash. Here’s what needs to be done:
- Swipe up from the bottom of the screen and then slightly pause in the middle until the App switcher appears.
- Swipe left or right to navigate through the app previews.
- Swipe up the Spotify preview to close the app.
- Do the same to the rest of the running apps in the background.
Once all the running background apps have been completely closed, re-launch Spotify and check if it no longer crashes. Otherwise, troubleshoot your phone further.
Second solution: Restart (soft/hard reset) your iPhone XS to fix Spotify app that keeps crashing after iOS 13.2.
If the quick restart of the app itself didn’t correct the crashing issue, might as well restart your phone to give it a clean set up. Here is how to soft reset your iPhone XS:
- Press and hold the Side/Power button and either Volume button until the Slide to Power Off command appears.
- Drag the power off slider to turn off your phone.
- After 30 seconds, press and hold the Side/Power button until the Apple logo appears.
If your phone’s screen becomes totally unresponsive due to the Spotify app’s frequent crashing issue, restart your phone using its hard keys. Here is how you do a force restart (hard reset):
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Lastly, press and hold the Side/Power button until the Apple logo appears.
Neither of the two resets can result a complete data loss. Hence, software glitches and cache files from the corrupted apps will be cleared out. Once your iPhone XS is completely back on, launch the Spotify app. If it continues to crash, try the next solution.
Third solution: Check for and install pending apps updates.
Out-dated apps have the tendency to get rogue and corrupted after a major software update. If it turns out that the Spotify is already out-dated, this could be the reason why it keeps crashing after iOS 13.2 update. To clear this out, update the Spotify app to its latest version as well as the rest of your in-apps to make sure that neither of them will cause conflict with your phone’s system. Here is how:
- Open the App Store from Home.
- Select your Profile icon on the top-right corner of the screen.
- Scroll to Updates section to see the list of pending apps updates.
- Find Spotify app’s pending update, and then tap Update.
- Otherwise, tap Update All to install all available apps updates.
- Select Updated Recently section to see the list of apps updates that are recently installed.
For proper apps updates implementation, restart (soft reset) your iPhone XS. Then launch the Spotify app. If the app still keeps crashing, troubleshoot further.
Fourth solution: Uninstall Spotify app and then reinstall.
Removing the buggy app from your phone’s system will likely resolve the crashing issue. Doing so will provide a complete app refresh. Follow these steps to uninstall the Spotify app:
- Tap and hold any of the icons on the Home screen until it jiggles.
- Find Spotify icon and then tap the X sign above the app icon to uninstall the app.
- Tap Delete to confirm the deletion.
- Then restart (soft reset) your iPhone XS.
- Once it is back on, go to the App Store to search for and install the latest version of the Spotify app.
- Follow the onscreen prompts to download and install the app.
When the latest Spotify app version has been installed, launch it and navigate its menu. Try to play a music video and see if it works without having any issues.
Fifth solution: Reset all settings on your iPhone XS to fix Spotify app that keeps crashing after iOS 13.2.
Your phone’s settings are subject for possible changes when installing software updates. However, altered settings can only cause minimal damage to installed app. But in case this is what is causing the Spotify app to keep crashing after the recent iOS update, then reverting your phone’s settings to default might help fix the problem. Here is how you reset all settings on your iPhone XS device:
- Go to Settings.
- Select General.
- Scroll down to and tap Reset.
- Then select Reset all settings option.
- Enter your device passcode when asked to continue.
- Then tap on the option to confirm all settings reset.
Your phone will reboot automatically once the reset is done. By then, re-enable all the necessary features and reconfigure the values and options on your phone’s settings according to your preference. Any software-related glitches and iOS bugs that took over your phone’s system are likely get eliminated by this process.
But if all of your installed apps are working just fine except for Spotify, it’s a possible red flag for the app itself. Thus, escalating the issue to Spotify Support is a must for the Spotify app crashing issue to get fixed.
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