How to Fix YouTube 500 Internal Server Error on Galaxy A73 5g

This post highlights potential solutions to a common YouTube error transpiring on a Samsung Galaxy phone. Read on to learn how to deal with the YouTube 500 internal server error on Samsung Galaxy A73 5g.

What does this YouTube error code mean?

One of the common errors encountered by many smartphone owners when using YouTube is the 500 internal server error. It’s an HTTP status code that denotes something went wrong on the main site server.

This error may come in various forms because websites are allowed to customize the error message. But the common denominator is the 500 internal server error code. The HTTP 500 errors may occur while using YouTube via web browser or the mobile app version.

The root cause of the problem could be from within the webpage or website system. But there are also some instances where the problem is found to be on the user’s end. 


Posts you might like

Among the possible culprits include random software glitches in the app or web browser, corrupted cache or internet files from the browser and unexpected technical difficulties in the main server.

Highlighted below are a few basic tweaks you can try on your end.

Troubleshooting YouTube 500 internal server error on Galaxy A73

The steps depicted below are based on the interface of the Galaxy A73 5g device. If you own another Samsung phone and encountered the same error while using YouTube on the web browser or mobile app version, you can use these methods too.

Don’t forget to relaunch YouTube after performing each of the given solutions to determine whether or not the error is gone.

Feel free to start whenever you’re all set to troubleshoot YouTube on your Samsung phone.

Solution #1: Restart the browser or YouTube app.

If you’re using the web version of YouTube and the error appears, restarting the browser might help. If you’re using the app, then restart the app instead.

Various errors that suddenly occur while browsing the web are usually triggered by some random glitches transpiring on the browser application or the YouTube app itself. 

Oftentimes, these glitches are just minor glitches and therefore easily get rectified by restarting the main application in use.

If you’re using YouTube on a web browser, close the browser app and then open it again. Wait for the browser to load up completely. If you’ve opened multiple tabs and you’re not using them anymore, then you better close them all before reloading YouTube. This can help speed up the loading process and prevent any unexpected browsing errors from interrupting the browser from connecting to the YouTube server.

If you’re using the YouTube app version, then you will need to end then restart the app. You can do this using the Force stop command from the YouTube app’s info screen or simply end YouTube straight from the Recent tab.

  • To force stop the YouTube app, just go to Settings-> Apps menu then select YouTube from the list of apps. In the YouTube app info screen, tap Force Stop at the bottom-right corner then tap OK on the pop-up window to confirm.

That should terminate YouTube from running.

  • To end YouTube from the Recent tab, tap the Recent icon (three short lines) at the bottom-left edge of the Home screen. Doing so will load up another window showing all apps that are left open and running in the background. To end these apps including YouTube, tap Close all.

After closing the browser/YouTube app, relaunch and see if the YouTube error is gone.

Solution #2: Refresh your internet connection.

Errors pertaining to server connection interruptions are often due to problematic internet connection. To clear this out, refreshing the phone’s internet is recommended.

There are many ways to refresh your internet but the simplest and most effective is to power cycle the modem or wireless router.

Random firmware glitches affecting the modem or router system may often lead to unexpected connection timeout. If this happens while trying to connect to the YouTube server, there’s a good chance that the internal server error code 500 would show up as the device or the browser couldn’t establish a connection to the main site server.

Restarting the modem/router will likely help fix this problem.

  • To do this, simply power off the router then unplug it from the power source for about 30 seconds to 1 minute. After the elapsed time, plug it back in and wait for the internet connection to resume.

This method is only applicable if you’re connected to the internet using a wireless network setup.

  • If you’re on mobile data, turning Mobile data off and on is advised.

Another tweak is to put the phone in Airplane mode for a few seconds and then exit Airplane mode again.

These workarounds typically resolve random problems affecting wireless connections that eventually result in the internal server error code 500 on YouTube.

Solution #3: Clear internet cookies and browsing data.

Temporary internet files including cookies and browsing history that are piled up in the browser’s cache may likewise trigger some unexpected errors especially when any of them gets corrupted.

The same thing when the browser’s cache contains some malicious files that were programmed to ruin the internet connection.

To rule this out, clearing the browser’s cache and cookies is recommended. If you’re using the YouTube app, then clearing the app’s cache and data is advised.

To clear the browser’s cache, cookies and other browsing data, just access the browser settings and locate the option to delete cache and cookies or something similar. The option varies between browser applications.

  • If you’re using Chrome, launch the Chrome browser then tap the Menu on the top-right corner. Choose More Tools then tap the option to Clear browser data. Set the time range then select/mark the items that you’d like to clear. Finally, tap the Clear data button.
  • If you’re using Firefox browser, tap the toolbar then select Preferences or Settings. Tap Privacy then tap the option to Clear your recent history. Select the items that you’d like to clear then tap the Clear Now button to confirm.

After clearing the browser’s cache and data, end and restart the browser then retry loading YouTube to see if the error is fixed.

  • To clear the YouTube app’s cache and data, just head over to Settings-> Apps menu then select YouTube from the list of apps. Tap Storage in the app info screen then tap Clear cache to delete all temporary files that are cached in the YouTube app’s storage.
  • To clear residual data for the YouTube app, tap Clear Data and then tap OK from the pop-up window to confirm.

Be sure to note though that clearing the app’s data will delete all your recent app data including login details, custom settings and preferences as the YouTube app is restored to its default state.

Solution #4: Update YouTube app/browser.

Installing new updates for your browser and the YouTube app (if available) is also recommended. Software updates rolled out by app developers also contain essential patch codes that are programmed to eliminate known bugs that cause browsing errors including the YouTube error code 500.

If you haven’t enabled automatic updates for your apps, then you can manually check and install pending app updates on the Google Play Store.

  • To do this, open the Play Store then tap on your profile icon. On the side menu, tap Manage apps & device then tap Updates to view available updates.
  • From here, you can either update apps individually by tapping on the Update button next to the name of the app or tap Update all to install all pending app updates at once.

Don’t forget to restart your phone after updating apps to ensure all recent software changes and bug fixes are properly implemented. This is also imperative to refresh your apps.

Still getting the 500 internal server error?

If none of the above solutions is able to fix the error, then the problem is more likely not from your end. This therefore leaves you with these subsequent options.

1. Use other browser apps.

If you have installed multiple browser apps on your device, then you can try using them to load up YouTube and see if the same error occurs. Doing so will help you determine whether or not the problem is isolated to the browser in use. 

2. Go Incognito.

Some YouTube users have managed to find a temporary solution to this error by browsing YouTube in incognito mode. While there’s no definite explanation as to how this helps, it wouldn’t help to try it to see if it works the same for you as well.

3. Check on YouTube’s downtime report.

Seldom you’ll hear of Google services including YouTube servers being done but it’s inevitable and therefore could happen.

Should this be found to be a widespread issue, initial reports must already show up online. To check, you can use any of the free tools like down detector site or simply Google “YouTube down.”

If downtime reports say so, then there’s not much you can do on your end but to wait until Google fixes the main problem on their server. Problems like this shouldn’t take long for Google to fix though so YouTube should be back up and running again soon.

Hope this helps!

Please check out our YouTube channelto view more tutorial and troubleshooting videos for popular iOS and Android devices.

 You Might Also Want To Read: