Fix Samsung Galaxy Note 9 with “Settings has stopped” error

The error message “Unfortunately, Settings has stopped” may seem like any other app crashes but in reality, it’s more serious than you think. This error seems to be bugging a lot of owners of the Samsung Galaxy Note 9. According to some, the phone would have a poor performance just before the error shows up and when it does, there’s no other option but to tap OK but the problem isn’t resolved since the error would then pop up after a few minutes.

When the Settings app crashes, it’s more likely a firmware issue because it’s the most important app in your phone. It’s the one responsible in handling all settings in your device and implementing them. For instance, if you set the screen brightness to around 45%, it should stay that way until such time you change again and that’s just one of the responsibilities of the Settings app.

In this post, I will walk you through in troubleshooting your Note 9 that keeps popping up the “Settings has stopped” error. We will try to determine the reason why the app crashes and then we’ll try to fix it so that your phone can work perfectly again. So, if you’re one of the owners of this device and are currently being bugged by the same error continue reading as this article may be able to help you.

Before anything else, if you are looking for a solution to a different problem, then drop in on our Galaxy Note 9 Help Guides page for we have already solved some of the most common problems with this device. Try to find issues that are similar with yours and feel free to use our workarounds and solutions.

Fixing Note 9 with “Settings has stopped” error

We have actually encountered this problem a few times in the past with different devices. While this post singles out the Note 9, the problem could also happen to other Android devices and this troubleshooting guide could be applicable to them. With that being said, here are the things you need to do if you get the “Settings has stopped” error on your Note 9…

First solution: Run your phone in Safe mode

Let’s try to isolate the problem immediately. Doing this will tell us if the cause of the problem is an app or not. There are times when apps go rogue and cause the system to fail or crash together with other services. This could be just the case with your phone, therefore, it’s best to begin your troubleshooting with this procedure.

What it does is temporarily disable all third-party applications. If the error doesn’t show while your phone is in this mode, then it means that some of the apps you installed is causing the Settings to crash. Find out which of the app is causing the problem and uninstall it. One way to do that is to determine which app you installed when the error first showed.

On the other hand, if the Settings has stopped error continues to show even in safe mode, then it could mean that there’s a problem with the firmware. Move on to the next solution.

ALSO READ: What to do if your Samsung Galaxy Note 9 won’t turn on after Pie update

Second solution: Delete the system cache

The next thing you have to do is to delete the system cache as it may have already been corrupted or became obsolete. The system will recreate the deleted cache so that your phone will use the new one. When it comes to firmware issues like this, wiping the cache partition will fix it that’s why you it’s imperative that you do this procedure if the first one failed. Don’t worry, none of your files and data will be deleted. Here’s how it’s done:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Note 9 logo shows, release all keys.
  4. Your phone will continue to boot into the recovery mode. When it reaches the black screen with blue and yellow texts, you’re ready to proceed to the next step.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

It will take a little longer for your phone to reboot after doing this procedure as it rebuilds the cache. Once your phone has finally booted up, open Settings to see if the Settings has stopped error shows up. Most of the time it pops up the moment it’s opened but sometimes you have to change some settings to trigger the problem. If the error still shows up after doing this procedure, then move on to the next procedure.

ALSO READ: How to fix Samsung Galaxy Note 9 that won’t send pictures through text?

Third solution: Master reset your phone via recovery mode

Assuming that the settings has stopped error shows even in safe mode and after wiping the cache partition, your only option to fix this problem is the master reset. It means that you will have to start your phone in recovery mode again, the only mode where this error won’t show up, and then do the factory reset from there. If the error only shows up when you access Settings, then you can still create a backup of your files and data by using My Files app. You can move them into your SD card or computer or upload them to the cloud. It is imperative that you take a little time creating backups of those files as you may not be able to retrieve them after the reset. While we often suggest you remove your Google and Samsung accounts before the reset, you cannot do it at this time since the Settings app crashes when you access it. Just take note of your login credentials as you will be using them during and after the reset. Once everything is set, follow these steps to reset your phone:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Note 9 logo shows, release all keys.
  4. Your phone will continue to boot into the recovery mode. When it reaches the black screen with blue and yellow texts, you’re ready to proceed to the next step.
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

This process may take several minutes to complete so it’s better to connect it to its charger if it only has around 20% of battery left or lower just to make sure it won’t turn off while the reset is underway. Here’s the thing, after the reset you will be prompted to set your phone up if the setup completes, then the problem is fixed as most of the setup pages you see are part of the Settings app. If, however, you get the Settings has stopped error during the setup process, then bring your phone back to the store or shop as the firmware needs to be re-flashed.

I hope that we’ve been able to help you fix your Samsung Galaxy Note 9 that keeps showing the Settings has stopped error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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