Fix iPhone XS Max that keeps disconnecting from WiFi after iOS 13 update

Your iPhone could be prone to connectivity-related errors after installing iOS 13 due to software glitches embedded on it. One relevant issue that iPhone XS Max users experienced after iOS 13 update is a constant disconnection from Wi-Fi network. Normally, such errors occur if the modem/router is experiencing firmware crashes or if there is server maintenance happening on your Internet provider. 

In this article, solutions are presented to help fixing software-initiated errors that causes iPhone XS Max that keeps disconnecting from Wi-Fi network after iOS 13 update. If you’re one of those affected users, read on and find out how you can fix the problem. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XS Max Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

First solution: Turn off Wi-Fi then restart your iPhone XS Max. 

Errors that could make your iPhone XS Max to keep disconnecting from the Wi-Fi network can be fixed by simply refreshing the Wi-Fi feature on your device. This is one of the unorthodox solutions performed by many users which provides positive outcome in fixing network-related issues. If you’re unfamiliar with the process, just refer to these steps: 

  1. Select Settings from the Home screen. 
  2. Tap on Wi-Fi
  3. Toggle the Wi-Fi switch to turn the feature off for a few seconds and then tap the switch again to turn it on. 

A very simple yet powerful method in ditching minor software glitches is to reboot your device. After refreshing the Wi-Fi connection on your iPhone XS Max, perform a soft reset to remove rogue apps and refresh your phone’s memory. Here’s how it’s done: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Changes brought by the recent software update should be expedited after performing this process. Just allow your phone to reboot completely and monitor the Wi-Fi function if it still disconnects. 

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Second solution: Enable and then disable airplane mode. 

Another way to refresh your phone’s connection and remove bugs that’s affecting Wi-Fi functionality is to toggle the airplane mode on and off. Enabling airplane mode will disconnect all wireless radios on your device and disabling it will resume those connections. This will be a great way in getting a quick connection refresh and might fix your iPhone XS Max that keeps on disconnecting from Wi-Fi network. This is how you turn airplane mode on and off: 

  1. Access Settings from the Home screen. 
  2. Check Airplane mode. If toggle is currently turned on, tap on it to switch it off. If not, tap the toggle to turn it on.
  3. While the Airplane mode is enabled, perform a soft reset on your device. 
  4. Wait for your phone to go back online after the reset then access Settings > Airplane mode. Tap the switch to disable the feature. 

Just allow your phone to re-establish all connections especially the Wi-Fi feature and check if the issue has been resolved. 

ALSO READ: How to fix YouTube that can’t play videos after iOS 13 on iPhone XS Max

Third solution: Forget Wi-Fi networks on your iPhone XS Max iOS 13. 

Previously used Wi-Fi networks are saved automatically on your device. If those saved networks incurred random bugs from iOS 13 update, they might instigate conflicts on the current one that you’re using. To remove this factor from possibly causing the issue on your iPhone XS Max, it is best to forget all Wi-Fi networks on your device by following the steps below: 

  1. From the Home screen, access Settings
  2. Select WiFi
  3. Look for the WiFi network that you want to forget then tap the information (i) icon next to the network name.
  4. Tap Forget This Network
  5. Read the warning prompt then tap Forget to confirm.

After removing all saved Wi-Fi networks on your iPhone XS Max, turn on the Wi-Fi feature on your phone and reconnect to the Wi-Fi network you would like to use. Just monitor if your device still disconnects from that Wi-Fi network or not anymore. 

Fourth solution: Reset network settings on your iPhone XS Max. 

Invalid or incorrect network settings could also affect the Wi-Fi connectivity on your device. If you’ve recently customized some network settings, some information might have been incorrectly saved. Also, iOS 13 might have overridden some network settings and altered it automatically. Performing reset network settings will delete all customized network settings including those iOS overrides and revert them to the default values and options. If this is something you would like to try, here’s how it’s done: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Your phone will reboot automatically after the reset is completed. Since Wi-Fi networks will be deleted with this process, just reconnect your device to the Wi-Fi and check if the issue has been rectified. 

ALSO READ: How to fix iPhone XS Max that touch screen frequently freezes after iOS 13

Fifth solution: Factory reset your iPhone XS Max iOS 13. 

A simple software glitch could escalate to a fatal system error and affects certain functions to not work properly. If this is the reason why your iPhone XS Max keeps on disconnecting from the Wi-Fi network after iOS 13 update, it is imperative to perform a formidable solution. Restoring your iPhone to its default factory configurations will erase all contents including stubborn glitches that could be preventing certain functions on your device to work properly. Factory reset are among the last possible options in fixing this issue. To perform this process, here are the steps for you to follow: 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once factory reset is completed, your phone will reboot automatically. Just set it up like the first time you got your phone to use it again. Enable important features like Wi-Fi and see if the issue is gone. 

Other procedures such as recovery mode restore and DFU mode restore might also help you in fixing the problem if all listed solutions did not fix it. Those options could handle complex system errors well and might do the trick. 

Contacting your Internet Service Provider for possible server maintenance or service outage might isolate the issue as those factors can cause relevant symptoms to occur. It might just coincidentally happen after installing iOS 13 on your iPhone XS Max and causes disconnection from your Wi-Fi network.

If the connection works fine from other Wi-Fi supported devices and this only happens to your iPhone XS Max, you might need to contact Apple support. Additional information as well as official recommendations on how to fix iPhone XS Max that keeps on disconnecting from Wi-Fi network after iOS 13 update can be acquired through them. 

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