Stuck on white Apple logo is among the common errors end-users encountered after installing iOS 13.2 on their iPhone XS Max device. Symptoms are already expected to become apparent especially after a new system implementation. But the worse post-update errors that anyone wouldn’t want to deal with are screen issues including being stuck on white Apple logo. In this post, we have tackled possible fixes for iPhone XS Max device that stuck on white Apple logo following the iOS 13.2 update. Read on.
Fixing iPhone XS Max that is stuck on white Apple logo
Ideally, the iOS update will offer function enhancement along with the new features being offered. Unfortunately, its expected outcome turns out to be not favorable at all. System conflict, random software glitches, and iOS bugs may have triggered the system to crash after the new iOS implementation leaving your phone stuck on white Apple logo. The issue is still rectifiable given that it is software-related. Check out the solutions we have listed below.
First solution: Force restart your iPhone XS Max.
Rogue apps are likely to blame when having screen issues. This can happen when the apps were left running in the background while doing the iOS update. Since your phone’s screen is no longer responsive, use your phone’s hard keys to quit these running apps. Here is how:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Then press and hold the Side/Power button until the Apple logo appears.
If your phone was able to pass through the white Apple logo, check for and install pending apps updates and the screen issue is likely to recur if your in-apps are running on out-dated versions. This is because they are no longer attuned with the phone’s current platform. You also need to perform an all settings reset to clear out possible erratic settings caused by the automatic settings-override transpired during the iOS update.
A. Update apps.
Listed below are the steps on how to check for and install pending apps updates. Again, it is recommended to update your in-apps after new iOS implementation to maintain the overall smooth performance of your iOS device. Here is how:
- Launch App Store from Home.
- Tap on your Profile icon.
- Scroll down to the Updates section to see the list of pending apps updates. If this option is not visible as there are no pending apps updates, drag the screen downwards to refresh the page.
- Once prompted with pending apps updates, tap on Update All to install pending apps updates at once.
Then restart (soft reset) your iPhone XS Max to properly implement that newly installed apps updates.
If your phone’s settings had been altered automatically after the iOS update, these might negatively affect your phone’s functions including the boot-up system because of possible erratic settings. To rule this out, erased all settings on your phone including the overridden options. Here’s how:
- From the Home screen, select Settings.
- Select General.
- Scroll to and select Reset.
- Tap the option Reset all settings.
- Enter your device passcode when asked to continue.
- Then select the option to confirm all reset settings.
Your phone will reboot automatically after the reset and loads the default values and options. Re-enable the features that you will be using again. You can also reconfigure the settings according to your preference.
Second solution: Perform a recovery mode restore via iTunes to fix iPhone XS Max that is stuck on white Apple logo after iOS 13.2.
The boot-up sequence on your iOS device may have been inflicted by fatal iOS bugs resulting for the issue to persists. Thus, a more-advanced solution is now necessary. To clear out complex system errors that trigger your phone to become stuck on white Apple logo, restore your iPhone through iTunes. Connect your iPhone XS Max to the Mac or Windows computer using the supplied USB cable and follow these steps:
- Launch iTunes on your computer.
- On your iPhone XS Max, quickly press and release the Volume Up button.
- Then quickly press and release the Volume Down button.
- Press and hold the Side/Power button until your iPhone XS Max reboots.
- Keep holding down the Side/Power button until the logo Connect To iTunes appears on the screen.
- iTunes will then prompt a message stating that your iPhone XS Max device has already entered recovery mode.
- Select Restore to wipe everything from your phone’s memory and restore the iOS through iTunes. Otherwise, select Update.
- Follow the onscreen instructions to complete the process.
It may take at least 15 minutes for iTunes to completely download the software for your iPhone XS Max device. To exit from recovery mode, press and hold the Side/Power button and wait until Connect to iTunes logo disappears. If your phone remains stuck on white Apple logo after the recovery mode restore, try the last option.
Third solution: Perform a DFU restore to repair and restore your iPhone XS Max.
The deepest sort of system restore that you can execute after the recovery mode is a DFU (Device Firmware Update) restore via iTunes. This will help you repair and restore your iOS without having the boot-loader activated with the help of iTunes. To get this done, you need either a Mac or Windows computer with the latest iTunes version installed. Then follow these steps:
- Connect your iPhone XS Max to the computer using the supplied USB cable.
- Then launch iTunes on your computer.
- Perform a forced restart on your iOS device. Quickly press and release the Volume Up button.
- Press and release the Volume Down button.
- Press and hold the Side/Power button until the screen becomes black.
- Right after the screen turns black, press and hold the Volume Down button and continue to hold down the Side/Power button for 5 seconds.
- After 5 seconds, release the Side/Power button but continue to press and hold the Volume Down button until iTunes recognizes your iPhone XS Max.
- You have now successfully entered DFU mode. Follow the onscreen instructions to complete the iOS restoration process.
Restart (soft reset) your iPhone XS Max after the iOS repair and restoration had been completed.
Is your iPhone XS Max still stuck on white Apple logo?
The stuck on white Apple logo supposedly be rectified using the procedures provided above as the last two options are among the most-advanced solutions that even the toughest bugs can be thrown out from your phone’s system. In this case, there might be a need for you to drop by at your nearest local office as your phone may have been exposed to physical damaged causing it to get stuck on white Apple logo. If there is no available Apple store in your area, you can also contact them to escalate the issue. Don’t forget to mention when did the problem started and what had been done prior to contacting them.
We hope that this post of help. If you find this content relevant, feel free to share it with your friends who might be experiencing the same issue on their iPhone XS Max device. Thank you for reading!