Fix iPhone XS Max that is stuck on blank or black screen after iOS 13.2.3

Getting stuck on blank or black screen after installing the latest iOS 13.2.3 update on your iPhone XS Max device? Worry no more. We have mapped out potential solutions to help you fix this type of screen issue. Read further and learn.

iOS update is critical to maintain your phone’s workable state, enhance phone features, and eliminate bug errors from the previous iOS platform. Yet the supposed positive end-results are outweighed by errors from the recent system update. Just like with the recent iOS 13.2.3, where a lot of users are having trouble dealing with screen issues including the stuck on blank or black screen error. In this post, we will walk you through on how to possibly eliminate the triggers of this screen issue and fix the stuck on blank or black screen issue on your iPhone XS Max device.

Also read: Fix common screen issues on iPhone XS Max after iOS 13.2.3

Fixing stuck on blank or black screen after iOS 13.2.3 on iPhone XS Max

Not enough battery life while installing the update, bad apps running in the background and iOS bugs are among the possible trigger that prompt your phone to be stuck on blank or black screen after iOS 13.2.3 implementation. Before you start troubleshooting your iPhone XS Max, charge your phone. Once your phone has been recharged or has at least 50% battery life, start to carry out the suggested workarounds. To eliminate these software-related errors, check out the subsequent troubleshooting guides we have listed below.

First solution: Force restart your iPhone XS Max to fix stuck on blank or black screen after iOS 13.2.3.

The simplest way to troubleshoot a phone that is inflicted by minor software glitches is to give it a clean start. Since you are still stuck on blank or black screen, do a quick restart using the phone’s hard keys. Doing so will clear out minor software glitches affecting your phone’s boot up system; giving your phone a clean and fresh start. Here is how:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Then, press and hold the Side/Power button until the Apple logo appears on your screen.

Apps that were left running in the background and corrupted system data which are causing the phone’s boot loader to misbehave will be force-closed after this restart.

Second solution: Restore your iPhone XS Max in recovery mode via iTunes.

Major data corruption and tough iOS bugs can be tied to stuck on blank or blank screen issue, and recovery mode restore is deemed to be among the most-advanced solutions to fix this screen issue. If you have either a Mac or Windows computer with the latest iTunes version installed, then you can go ahead and try this option on your end. Here is how:

  1. Using the supplied USB cable, connect your iPhone XS Max to the computer.
  2. Then press and quickly release the Volume Up button.
  3. Press and quickly release the Volume Down button.
  4. Press and hold the Side/Power button when prompted to Connect to iTunes command. Continue holding down the Power button when the Apple logo appears to put your phone in recovery mode.
  5. Once your iPhone XS Max is already in recovery mode. You will see the options to Update or Restore.
  6. Select Restore for iTunes to process the restoration and re-install the iOS.
  7. To download and reinstall the iOS on your iPhone XS Max without wiping the data saved on your phone’s memory, select Update.
  8. Otherwise, select Restore.

Once the restoration process is done, check if the screen issue has been fixed. If your phone is still stuck on blank or black screen, move on to the next solution.

Third solution: DFU Mode (Device Firmware Update) restore your iPhone XS Max to fix stuck on blank or blank screen after iOS 13.2.3

Fatal system errors inflicted by the newly installed iOS version can be addressed by doing DFU mode restore. With the help of iTunes, your phone’s system will be repaired and restored even without activating the phone’s boot loader. To restore and repair the damaged components on your phone’s system due to the recent updates, follow these steps:

  1. Connect your iPhone XS Max to the computer using the supplied USB or lightning cable.
  2. Press and quickly release the Volume Up button.
  3. Press and quickly release the Volume Down button.
  4. Press and hold the Side/Power button and wait until the screen becomes black.
  5. Keep holding down the Side/Power button and then press and hold the Volume Down button for at least 5 seconds.
  6. After the said time, release the Side or Power button but continue holding down the Volume Down button for another 5 seconds.
  7. Once iTunes will recognize your iPhone XS Max device, release the Volume Down button.

Once your phone has entered DFU Mode, you will see a message stating “iTunes has detected an iPhone in recovery mode and restore it before it can be used in iTunes”. When you’re prompted with options, select Restore iPhone to command iTunes to instigate system restore. Follow the onscreen prompts to complete the process. Once the restoration process has been completed, do a force restart to exit from DFU mode.

What to do when your phone is still stuck on blank or black screen

If the given solutions above fail to fix the screen problem on your iPhone XS Max device, you can make use of third-party recovery and repair tools. There are third-party iOS software tools that are designed to effectively fix phone screen issues like stuck on blank or black screen, and most of these tools are free. All you need to do is to install the software on your computer and follow the onscreen instructions to repair and restore your iOS.

However, if you don’t want to take a risk as you might end-up making the problem worse, then you can escalate the issue to Apple Support. Make sure to describe the issue you are currently having and inform them when the problem started. This information will help them assess the condition of your phone and provide you the proper recommendations.