If your iPhone XS Max cannot install iOS 13.2 update, read on and learn how to address this issue.
Though there are various downsides of updating your iOS version to the latest available version, it is still important to have a phone running on the latest platform. This will not only enhance your phone’s functions and performance, but also offers fix patches to errors from the previous iOS program. However, when the iOS 13.2 was out and ready for install, a lot of iOS users expressed their objections on not being able to install the new iOS update. It’s either their getting error messages when attempting to install the software or the upgrade cannot be completed. In this post, we have tackled possible triggers for the symptoms to occur and the fixes that users can try to correct the problem.
Troubleshooting iPhone XS Max that cannot install iOS 13.2 update
There are two main requirements to successfully install a software update on your device. These are excellent internet connection and ample memory storage. If these requisites are met but still your phone is unable to install the iOS 13.2 update, you might be dealing with other errors that trigger this symptom to emerge. Let’s start troubleshooting your iOS device.
First solution: Refresh your internet connection to fix iPhone XS Max that cannot install iOS 13.2 update.
Your phone may show good internet signal, but sometimes the internet speed acts differently. This could be because of minor software glitches affecting your phone’s cellular function. Once your internet connection becomes slow, any online activities like installing a software update can be disrupted. To rule this out, refresh your internet connection using these steps:
- From Home, go to Settings.
- Select Wi-Fi and toggle the switch off.
- After a few seconds, tap the switch again to turn the Wi-Fi back on.
Alternatively, you can also refresh your internet connection including other wireless services on your device by turning the Airplane Mode on and off again. You can launch the Control Center and toggle the Airplane Mode icon on and off again. Or you can head to the settings menu on your phone. Here is how:
- Go to Settings from the Home screen.
- Select Airplane Mode.
- Toggle the switch on for a few seconds, leaving your phone’s wireless radios disabled.
- After a few seconds, toggle the switch again to turn off Airplane Mode. Doing so will also resume the wireless radios including Wi-Fi.
Then try to install the iOS 13.2 again by heading to Settings->General->Software Update. If your iPhone XS Max still cannot install the iOS 13.2 update, troubleshoot your phone further.
Second solution: Restart (soft reset) your iPhone XS Max device.
Random system glitches and software bugs can also trigger the network function to act up, resulting for the phone not being able to communicate with the server. Thus, iOS device cannot install the iOS update. To eliminate these glitches, restart (soft reset) your iOS device. Follow these steps:
- Press and hold the Side/Power button and either Volume button simultaneously.
- Release both buttons when the Slide to Power Off command appears.
- Drag the power off slider to the right to turn off your phone.
- After 30 seconds, press and hold the Side/Power button again until your phone boots up.
This will give your phone a clean and fresh start. Wait until the phone is completely back on and try to install the iOS 13.2 update again.
Third solution: Delete unwanted contents to free-up memory storage.
Major software update may require ample of space to be downloaded and installed on your iPhone device. Hence, the update won’t be pushed through if your phone has no enough memory space. Being said, manage the saved contents on your device and delete unwanted ones. To get this done, here are the steps:
- From Home, launch the Settings app.
- Select General.
- Select Storage & iCloud Usage.
- Then tap on Manage Storage.
- Scroll down to and check for the apps or content that you no longer need, and delete them to free-up your phone memory.
Your can also delete old message threads to help manage your phone’s storage. If you think the memory space is enough to install the software update, head back to Settings->General->Software Update. If you are still unable to install the update, try the next solution.
Fourth solution: Reset all settings to fix iPhone XS that cannot install iOS 13.2 update.
If you have re-configured your phone’s settings, there might be some values and options that halted your phone to install new iOS update. Thus, reverting the phone settings to default is recommended. To do so, reset all setting your iOS device using these steps:
- Go to Settings from Home.
- Select General.
- Scroll to and tap Reset.
- Select Reset all settings option.
- Enter your device passcode to continue.
- Then select the option to confirm all settings reset.
Your phone will reboot automatically after the reset. Once it is back on, proceed to install the iOS update again.
Fifth solution: Restore your phone to factory default settings. (factory reset)
If all else fails, performing a full system reset might be able to fix the problem. Since this reset will wipe everything from your phone’s memory including those major software bugs that are halting your phone from installing the new system update, you now need to back-up your important files beforehand. Then proceed to carry out the factory reset with these steps:
- Go to Settings.
- Select General.
- Scroll to and tap Reset.
- Select Erase all content and settings.
- If prompted, enter your device passcode. Then continue.
- Then select the option to confirm the full system reset.
Wait until the process is done, and then follow the onscreen prompts to set up your phone as new again.
Is your iPhone XS Max still cannot install iOS 13.2 update?
If your phone still fails to install the iOS 13.2 update, you can also try to do the software update via iTunes. If you have available Mac or Windows computer with the latest iTunes installed, then you’re good to go. Simply connect your phone to the computer using an Apple-supplied USB cable. Open iTunes on the computer and then select your iPhone XS Max. Click on the Summary section and click the button to Check for Update. iTunes will then scan available software updates. You will be prompted with the available software update. Just Download and Update to install the iOS 13.2 update. Then follow the onscreen prompts to complete the process.
If happens that iTunes failed to download and install the update for your phone, contact your carrier or Apple Support for further assistance.
We hope we are help you fixing your iPhone XS Max device that cannot install iOS 13.2 update. Feel free to share this post with your friends who are also having the same issue. Thank you for reading!