Is your iPhone XR keeps disconnecting from Wi-Fi network after iOS 13.2? Scroll down to be guided.
After the accelerated iOS releases, Apple has released iOS 13.2 which offers new features for all iPhones and camera enhancement for iPhone 11 devices. But along with these new features offered are numerous post-update errors. And iPhone that keeps disconnecting from Wi-Fi network is among the common predicament to emerge after installing the latest iOS version. Though post-update errors are already expected to become visible after major iOS updates, there are still users who are clueless of what needs to be done to address the issue. In this article, we have listed possible solutions for disconnecting from Wi-Fi network issue on iOS 13.2 iPhone XR.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XR Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Troubleshooting iPhone XR that keeps disconnecting from Wi-Fi network after iOS 13.2
Network connectivity issues like constantly disconnecting from Wi-Fi network are usually triggered by firmware glitches on the internet source (wireless router/modem). However, there are still other factors that can be tied to this issue especially when the problem occurs after installing a new iOS update. Listed below are the possible triggers and relevant fixes for iPhone XR that keeps disconnecting from Wi-Fi network after 13.2 update. Read on.
First solution: Power cycle your Home Wi-Fi connection (wireless router).
Firmware crashes on wireless router/modem could be the main culprit for the wireless network to become intermittent. This can be ruled out by refreshing the wireless router/modem. Here is how:
- Locate the Power button on the wireless router and flip/push it to turn it off.
- While the router is off, unplug the AC adapter from the power source for at least 1 minute.
- After the elapsed time, plug the AC adapter back and then push the Power button to turn the router back on.
Wait until the router is completely back on. Check the LED light if they are blinking. You can refer to your router’s manual to determine which signal indicates that your router is already online and is ready to use. Then connect your iPhone XR and other devices. If none of your devices is able to connect or having issues when connected to your Wi-Fi network, try updating your router’s firmware and then power cycle. For the steps on how to carry out firmware update on your router, you can refer to the router’s manual or contact your network provider.
However, if all of your devices are able to connect without having any issues except on your iPhone XR, start troubleshooting your iOS device.
Second solution: Restart (soft reset) your iPhone XR to fix Wi-Fi network that keeps disconnecting after iOS 13.2.
Minor software glitches could have triggered your phone’s Wi-Fi functions to misbehave. And all you need to do is to give your phone a fresh start. To do, restart your iPhone XR using these steps:
- Press and hold the Side (Power) button and either Volume button simultaneously for a few seconds.
- Release both buttons once Slide to Power Off command appears.
- Drag the slider to the right for a complete device shut off.
- After 30 seconds, press and hold the Power button again until the Apple logo appears.
Junk files and other data from corrupted apps will also be eliminated after the reset, refreshing your phone’s operating system. Once your phone is up, connect to your Wi-Fi network and check if your iPhone XR no longer keeps disconnecting from the Wi-Fi network.
Third solution: Forget Wi-Fi network and then rejoin.
The wireless network that you are using might have gone corrupted after the iOS update which in result, can no longer provide stable internet connection. To correct this, delete/forget the Wi-Fi network from your phone’s system and then reconnect. Here’s how:
- Go to Settings from Home.
- Select Wi-Fi.
- If the feature is still off, toggle the switch to turn it on.
- Tap the information “i” icon next to your Wi-Fi’s name.
- Tap Forget This Network.
- Then tap Forget to confirm. If there are multiple networks saved, delete all of them using the same steps to avoid conflict.
Restart (soft reset) your iPhone XR after deleting the Wi-Fi networks. Then head back to Settings->Wi-Fi menu. Wait for your phone to search available Wi-Fi networks, then select your Wi-Fi network to set-up and reconnect. If your iPhone XR still keeps disconnecting from the Wi-Fi network, troubleshoot further.
Fourth solution: Reset network settings to fix iPhone XR that keeps disconnecting from Wi-Fi network after iOS 13.2.
A very common trait that major iOS updates inflict is the tendency to automatically override current phone’s settings. And current saved networks and passwords including for Wi-Fi could have been compromised after iOS 13.2 implementation. Thus, deleting the current network settings can be of help. Follow these steps:
- Launch the Settings app from the Home screen.
- Select General.
- Scroll to and tap Reset.
- Select the option Reset network settings.
- Enter your device passcode when prompted to continue.
- Then select the option to confirm network settings reset.
Your phone will reboot automatically after the reset. Once back on, set-up your Wi-Fi network again and reconnect. You may also need to re-enable other necessary features to use them again.
Fifth solution: Restore your phone to factory default settings.
If your iPhone still keeps disconnecting from the Wi-Fi network, deleting everything from your phone’s system might be able to fix the problem. Tough iOS bugs that affect your phone’s Wi-Fi system could be cleared out by this reset. But since this will also cause a complete data loss, a back-up should be created beforehand to secure your important files. After you back-up your files with iCloud or iTunes, proceed to restore your phone to factory default settings using these steps:
- Go to Settings.
- Select General.
- Tap on Reset.
- Then select Erase all content and settings option.
- If prompted, enter your device passcode and then continue.
- Then tap the option to confirm factory reset.
Once your phone is back on after the reset, follow the onscreen prompts to set up your device as new again. Proceed to configure your phone’s settings according to your preference and don’t forget to check if your iPhone XR no longer keeps disconnecting from your Wi-Fi network. Nonetheless, the factory reset will also allow your phone to have a clean iOS install.
What if iPhone XR still keeps disconnecting from Wi-Fi network?
If the problem persists, contact your network service provider to escalate the issue. On-going service outage, possible service capping, and account suspension could also be the possible reasons as to why your wireless connection gets interrupted. All these can only be checked and verified with your network service provider, so please don’t hesitate to give them a call.
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