Personal hotspot on iPhone enables you to share mobile data to other devices such as computer, laptop, and other Wi-Fi enabled devices. However, this feature has been compromised after the iOS 13.3 update. A lot of users reported that they can’t connect to hotspot on their iPhone XR device and therefore, can’t share the internet to other devices. In line with this, we have mapped out potential fixes to resolve can’t connect to hotspot on iPhone XR after iOS 13.3. Read on.
Potential solutions for can’t connect to iPhone XR hotspot issue after iOS 13.3
Personal hotspot on iOS device provides advantages to end-users. Using this feature, they are able to access internet on other devices by simply joining to the tethering device (iPhone). However, users may incur data charges when using this service so we recommend contacting your service provider before activating this feature on your iOS device.
Meanwhile, it can be so aggravating when the service doesn’t work in time you needed it the most. When you can’t connect to your iPhone XR’s personal hotspot after its system has been updated, it is possible that your phone’s hotspot settings has been compromised. Other factors that may trigger the iPhone XR personal hotspot connection to fail are minor software glitches and possible iOS bugs. To rule this out, follow the fixes listed below.
Solution 1: Restart your iPhone XR. (soft reset)
Giving your phone a clean and fresh start will likely to eliminate minor software glitches affecting your phone’s personal hotspot connection. Since you still have access to your phone’s screen, refresh your phone’s system by doing a soft reset. Here is how:
- Press and hold both Side/Power button and either Volume button until the Slide to Power Off command appears.
- Drag the slider to the right to shut down the phone.
- Wait for 30 minutes, then press and hold the Side/Power button again to turn on the phone.
Wait until your iPhone XR finished booting up. Then go back to Settings-> Cellular-> Personal Hotspots and then tap the switch to enable the feature. Afterwards, turn on the Wi-Fi on the other device and try to connect to your iPhone XR. If the other device still cannot connect to iPhone XR hotspot, here’s the next fix.
Solution 2: Toggle the Airplane Mode on and off again.
Refreshing your phone’s wireless radios including mobile data services may also help fix network connectivity issues on your iPhone XR device. Follow these steps:
- Go to Settings from Home.
- Select Airplane Mode.
- Toggle the switch to enable the features. Doing so will suspend your phone’s wireless services including cellular data.
- While Airplane Mode is enabled, soft reset your iPhone XR.
- Then head back to Settings->Airplane Mode and toggle the switch to turn the feature off.
The signal transmission from the tower will resumed, enabling your wireless radios again. To make sure the cellular data and personal hotspot are both enabled, head to: Settings-> Cellular-> Personal Hotspot.
Solution 3: Reset network settings.
Network reset settings is deemed to effectively fix network-related errors on iOS devices. This method deletes the phone’s current settings and network configurations including the saved Wi-Fi passwords and networks. Here is how you reset the network settings on your iPhone XR:
- Launch the Settings app from Home.
- Select General.
- Scroll down to and tap Reset.
- Then select Reset network settings option.
- If prompted, enter your device passcode and then continue.
- Then select the option to confirm reset network settings.
Your phone will reboot automatically after the reset and restores the default network configurations. Since all saved networks like Wi-Fi and Bluetooth connections were deleted after the process, you need to set up personal hotspot on your iPhone XR again.
Solution 4: Reset all settings.
If the other device still can’t connect to your iPhone XR’s hotspot, might as well delete your phone’s current settings. Doing so will eliminate any erratic values and options that transpired after the iOS implementation due to automatic settings override. This reset doesn’t cause a complete data loss so creating a content back-up won’t be necessary. Here’s how you do it:
- Go to Settings.
- Select General.
- Scroll down to and tap Reset.
- Select Reset all settings from the given options.
- Key in your device passcode when asked to continue.
- Then select the option to confirm the reset.
Once the reset all settings is done, your phone will reboot by itself. By then, you can proceed to reconfigure your phone’s settings. Afterwards, set-up the feature again and check if the issue has been fixed. Don’t forget to check if the problem has been fixed using this trick. If not, move on to the next solution and give yourself another shot to hopefully address this post-update error.
Last option: Perform a factory reset to fix can’t connect to iPhone XR hotspot after iOS 13.3
If the said feature on your iOS device remains inaccessible, you can resort to a more drastic solution which is to delete everything from your phone’s internal memory. Any glitches, network errors, and complex iOS bugs that halter your phone’s personal hotspot to work as intended should be eliminated after this reset. Hence, you need to back-up all your important files as the process will also result in a complete data loss. You can use iCloud or iTunes to back-up your critical data. Once everything is set, factory reset your phone using these steps:
- Open the Settings app.
- Select General.
- Scroll to and tap Reset.
- Select Erase all content and settings.
- Enter your device passcode if prompted to continue.
- Then select the option to confirm factory reset.
Wait until the factory reset has been completed. Once done, you will be routed to the start-up wizard screen. Simply follow the onscreen prompts to set-up your iPhone XR as new again.
If the problem still persists, try to share your internet connection to other Wi-Fi enabled devices using Bluetooth connection. Or else, you can try to connect your phone using a USB cable to the other device that you’re trying to share the mobile data with.
If none of these solutions addressed the personal hotspot connection failure on your iOS 13.3 iPhone XR device, you have the option to continue troubleshooting your iPhone XR device.
Aside from a factory reset, restoring your phone in recovery mode via iTunes and performing a DFU (Device Firmware Update) are the most-advanced solution that you can utilize to fix iOS device being inflicted by major software glitches and tough iOS bugs.
You may also opt to contact your service provider instead. It is possible that an on-going outage is currently affecting the service that is why the problem remains unfixed up to this point. This can also be an account-related issue, so better verify if your data has not been capped. You can also contact Apple Support for further assistance and additional recommendations.