Calling problems are conditions wherein the ability to make and receive calls are being disrupted. These symptoms are very common during the latest iOS 13.2.3 implementation whereupon a lot of users are complaining about having issues with incoming and outgoing call features on their devices. Tackled in this post are some calling problems iPhone X users have encountered after installing iOS 13.2.3 and the potential fixes to try.
Originally, analog phones were designed for calling and texting purposes only. These are basic phone attributes but very useful means of communication. Because of the advent of technology, phones have evolved from being simple to becoming cutting-edge devices. Everything has changed, from its looks, features, and cost. Hence, the calling and texting features remain still. However, these high-end devices are still not exempted from any flaws. In fact, calling features often misbehave in times when signal is becoming unstable. Let us check the common calling problems on iPhone X after iOS 13.2.3, know the possible causes, and learn how to deal with these calling problems.
Calling problems on iPhone X after iOS 13.2.3, the possible causes, and potential fixes
Listed below are some of the calling problems you may encounter on your iPhone X device after installing system update. If you happen to experience either of the following calling problems, simply click the issue so you will be routed to its respective troubleshooting guide article. That way, you will learn the step-by-step process in fixing the calling problem on your iOS device.
Incoming call delays after iOS 13.2.3. As the words imply, you are still receiving calls in this condition but the calls are delayed. The calling notification alert did not take place on the exact time the call was made to your phone, or the screen keeps lagging and freezing. Therefore, the call has already ended before you can answer it. Or you may be able to answer the call, but the caller had already been waiting for quite some time on the other line. This error can often occur when your phone is having a poor signal reception, on-going service outage, network-related errors, and iOS bugs from the iOS update recently implemented. This problem though can be easily corrected by simply turning your phone off and on again. Hence, a more-advanced solution up to restoring your phone to factory default settings might be needed if the phone is inflicted with complex system errors and tough bugs.
Crackling earpiece, distorted sound during calls after iOS 13.2.3. A very annoying issue that you may encounter on your iPhone X device after new system implementation is having a distorted and crackling sound when on a call. Though the service is not totally out, it is still very frustrating to talk to someone on the other line that you can barely understand because of the poor sound quality. When your phone’s sound started to get distorted, it’s an indication that your speaker or the phone itself is having a hardware issue. But then again since the problem started after installing iOS 13.2.3 update, iOS glitches can also be among the possible triggers. To address this problem, you still need to start from the basic troubleshooting which is to restart your phone. You can either do a soft reset or the force restart. Both resets do not result in a complete data loss and also offer the same output, which is to refresh the phone’s internal memory. If the issue can’t be rectified using the basics, you can wipe everything from your phone’s memory to eliminate iOS bugs that might have triggered your phone’s sound system to act up.
Cannot make phone calls after iOS 13.2.3. Making phone calls from your phone is among the very relevant features you can take advantage on your iOS device. Hence, this feature is ought to get interrupted after iOS update. When your phone lost its capability to make calls, some or the rest of the features will likely to act up too especially if the underlying cause is due to poor signal reception on the device. But it is also possible that there are some settings on the phone being altered automatically after the new iOS implementation, which thereof created conflict with the phone’s outgoing calling function. To rule this out, you can start by giving your phone a quick restart. Other basic troubleshooting that you can try is to manage the phone’s settings. Then reset all settings if the problem still persists, and up to restoring your phone to factory default settings (factory or master reset). You can also carry out more-advanced solutions if the problem becomes persistent.
Cannot receive phone calls after iOS 13.2.3. Weak or poor signal reception can always affect your phone’s calling feature. The moment you noticed that your phone is no longer receiving phone calls when in fact you were expecting someone to give you a call, make sure that your phone shows excellent signal strength. Other factors that may hinder your phone to receive incoming calls is if the settings have been configured to reject incoming calls. Could it be you who set-up the phone to act that way, or the iOS update automatically overrides your phone’s settings; you just need to re-configure these settings to resume the incoming call feature’s function. Otherwise, you need to carry out advanced solution to fix the problem.
No Service error after iOS 13.2.3. Once your phone shows no service error, the problem is not only limited on the calling features but the rest of your phone’s functions that require cellular network signal. It is evident that network-related error is the main culprit for the issue to become visible. Hence, other factors can also prompt the phone to incur no service error especially after an iOS update. You can try some of the basic troubleshooting guides to rule out this issue like restarting your phone, toggling Airplane Mode on and off again, resetting all settings, and a lot more.
What to do next when calling problems persist
Calling problems are indeed inevitable but as long as the causes are software-related, the issues are rectifiable on our ends. However, there are instances that the problems require absolute resolution from the experts. Therefore, it is recommended to contact your network service provider in case the problem becomes persistent and irreversible using the recommended solutions we have mapped out. The calling problems can also emerge when there is an outgoing outage in the area affecting your cellular service. It is also possible that your account has been suspended due to nonpayment, therefore the service becomes unavailable. Alternatively, you can also contact Apple Support and ask for further assistance. The issue could have been due to iOS bugs that has been invading your phone’s system. Bottom line is, if the problem cannot be resolved by your own, never hesitate to escalate the issue and seek further help.
