Can’t Remove “New Voicemail” Notification on Nokia Lumia

When you can’t remove “New Voicemail” notification on Nokia Lumia, leave yourself a voicemail message. Delete the message and the rest of the messages in your mailbox. Then restart your device. For detailed information on how it should be done, scroll down.

Issue

“New Voicemail” notification but voicemail box is empty. New VM indicator is stuck on Nokia Lumia. Nokia Lumia shows new voicemail even though there aren’t any. New voicemail icon wont go away on Nokia Lumia. Voicemail icon stays in notification bar Nokia Lumia.

Solution

If you constantly have a “New Voicemail” notification on your Nokia Lumia despite checking your Voicemail Box and verifying that there are no messages, here is how you can clear the stuck notification:

  • Call yourself using a different line and let it ring until you land on your voicemail
  • Leave yourself a voicemail message
  • Once you’ve left yourself a voicemail, go into your voicemail box
  • Delete the message you left and any other messages remaining in your mailbox
  • Power your device Off, wait 10 seconds then turn it back on and it should be gone!

If you still can’t remove “New Voicemail” notification on your Nokia Lumia device, you can contact Nokia Support or your phone service provider for further assistance and recommendations.

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