This is a guide on helping you hard reset your iPhone, iPad, or iPod touch if it’s not responding and won’t turn on or off.
- First, make sure your iPhone is fully charged and it isn’t just a dead battery causing the issue.
- Perform a hard reset of your device.
- You should hard reset your iPhone, iPad, or iPod touch only if it’s not responding. To force restart your device, press and hold both the Power and Home button for at least 10 seconds, until you see the Apple logo.
- For a guide on how to perform a full backup and restore of your device, click here