If your mobile data is not working or you purchased a Galaxy that is unlocked and belonged to a different carrier, you might have to create an APN (Access Point Name) to configure your mobile internet and be able to access cellular data on your Samsung device. An APN is what allows you to access mobile internet with your Galaxy smartphone.
To add a new APN on any Samsung Galaxy S5, Note 4, Note 4 edge and more, follow these steps:
Tap on Settings > More Networks…
- Select Mobile Networks
- Tap on Access Point Names
- Once on the APN screen, select New APN by tapping on the menu button.
Enter your APN settings (If you’re not sure what your Carrier APN settings are, google “Carrier APN Settings”)
Press the three dots on the top right of the screen, tap on Save in order to save the APN settings.
Restart the phone and try browsing the Internet.
NOTE: The created APN will show up in the APNs screen after you have saved it. To activate the APN, tap on the radio button located beside it.