“New Voicemail” notification but voicemail box is empty. New VM indicator is stuck on Nokia Lumia. Nokia Lumia shows new voicemail even though there aren’t any. New voicemail icon wont go away on Nokia Lumia. Voicemail icon stays in notification bar Nokia Lumia.
If you constantly have a “New Voicemail” notification on your Nokia Lumia despite checking your Voicemail Box and verifying that there are no messages, here is how you can clear the stuck notification:
Call yourself using a different line and let it ring until you land on your voicemail
Leave yourself a voicemail message
Once you’ve left yourself a voicemail, go into your voicemail box
Delete the message you left and any other messages remaining in your mailbox
Power your device Off, wait 10 seconds then turn it back on and it should be gone!